For questions related to video conferencing, Google Drive & Groups, phones, and network file storage.
How to activate a Zoom pro account that is associated with an email alias, and not a personal email address.
How to add users to your Wordpress site whether your on wp.stolaf.edu or pages.stolaf.edu
Create appointment slots in Google Calendar for use in Moodle or to share in an email.
Information on conference calls, speakerphones and rooms that have jacks ready for speakerphone usage.
Instructions for general users and departments with fax numbers on how to send and receive a fax.
Recommended meeting settings for using Zoom with Google Calendar appointment slots.
Supports a central email address, similar to a shared mailbox or delegated account
Learn all about Google Drive, plus how to access Drive File Stream.
Learn how to create, set up, manage, and join Google groups. Groups are also known as mailing lists or an email alias.
Information about mailings lists used at St. Olaf.
How to manage your Google Drive files and Gmail.
List of allow-listed (approved) apps in the Google Workspace Marketplace, and how to request an add-on.
Create a Zoom meeting and add this information to your Google Calendar.
Instructions on how to connect to the network file storage with MacOS.
Instructions on how to connect to the network file storage with Windows 8 and 10.
Explains St. Olaf network shares (on-campus network file storage).
Keypad shortcuts to perform special functions in the phone system. Works for both desk phones and softphones.
A guide on how to use a desk phone (Sangoma) and soft phone (Zulu), including transfer or forwarding calls and do not disturb.
How to install and login to the Sangoma softphone software.
Setting up Breakout Rooms in Zoom prior to a meeting and requiring students to log in to be properly assigned to rooms.
Share an iPad screen in Zoom for writing in virtual environments.
Troubleshooting access issues for St. Olaf Zoom meetings.
Steps for updating Zoom on both Mac and Windows.
How to create or turn on the waiting room-like function in Meet.
How to record or delete your voicemail greeting, leave a voicemail or transfer a call directly to voicemail.
Overview of the differences between Zoom Meeting and Google Meet, and the criteria for requesting a Zoom Meeting license.