Laser Printer Installation - MacOS (campus computer)

These steps show how to install a department laser (i.e. HP, Epson) printer on a MacOS campus computer. You cannot install this type of printer on a personal computer; therefore please follow the stoPrint-personal - Windows instructions or stoPrint - Windows (personal computer) instructions. 

With the transition to Jamf Connect during Summer 2022, if you have a printer installed, and it's worked for you in the past, it will continue to work as normal. If your printer is not working or you need to install a new printer, please follow the steps below. 

First, Remove Printers

If you have the printer already installed, you should remove it first. This is the old printing method, so it's best to do some clean-up and remove it.

1. To remove the printer, open System Preferences > Printers & Scanners.
    
2. Select the printer from the list and click the - (minus) sign:
   
    
3. Do this for all printers you are installing.
    

Then, Install Printers using the New Method

1. Open the software application Self Service
    
2. From the menu on the left, under the Browse section, select Printers:
   
    
3. Find your printer in the list and click Install. 
   If your printer is not in the list: please fill out a Printing Request ticket, and include the name of the printer. You will be informed when the printer has been added to Self Service. 
    
4. The new printer will appear in your printer list (in System Preferences > Printers & Scanners or when you try to print a document).