Knowledge Base

Categories (9)

New Students

Welcome to St. Olaf! This is a great place for new students to find answers to the most frequently asked technology-related questions.

New Faculty/Staff

Welcome to St. Olaf! This is a great place for new faculty and staff to find answers to the most frequently asked technology-related questions.

Account & Login

For questions related to your account, passwords, migrating email, and Google 2-step.

Hardware & Software

Help with installing printers and software, computer & printer locations, free & discounted hardware & software.

Teaching, Learning, & Research

Help with Moodle and classroom instruction.

Communication & Collaboration

For questions related to video conferencing, Google Drive & Groups, and network file storage.

Network & Infrastructure

For help connecting to eduroam (wireless network), ethernet activation, ResHall networks, and VPN.

Information Security

Find answers to questions related to spam, virus and information security.

Professional Services

Instruction request, drone requests and specialty printing requests.