Contact the IT Helpdesk

Phone: 507-786-3830

Chat: Chat us live here (available during open hours)

In Person: Rolvaag Memorial Library 353

Welcome to our IT Helpdesk ticketing system! 

Through this self-service site, you can request assistance and find answers to your IT questions. 

Find Answers

Our Knowledge Base is a collection of how-to information, steps and guidance to help you find the answers you need. If you aren't sure how to do something, this is the place to visit. 

Request Help

Our Service Catalog is an organized collection of services. It provides a single location for you to browse and search for available services provided by Information Technology. You can view a description of the service, eligibility information, a list of related services and articles, and how to access or create a request for that service.

Helpdesk Hours

Sunday 1:30pm - 11pm
Monday - Thursday 7:45am - 11pm
Friday 7:45am - 5pm
Saturday Closed

Cybersecurity Training

Have you completed your training yet?

No cybersecurity program can be effective unless everyone is equipped to spot and respond to malicious activity. This is why campus leadership wants all faculty and staff to complete cybersecurity training.

Access the training here.

The overview module--Cybersecurity 101--is the only required module. It covers a variety of essential topics like Social Engineering, Phishing, and Malware. Most people find this module takes as little as 20 minutes to complete. A catalog of other short elective modules is also available. These electives include topics such as Working Remotely and Creating a Cyber Secure Home.