Contact the IT Helpdesk

Phone: 507-786-3830


Chat: Chat us live here (available during open hours)


In Person: Rolvaag Memorial Library 353

Welcome to our IT Helpdesk ticketing system! 

Through this self-service site, you can request assistance and find answers to your IT questions. 

Find Answers

Our Knowledge Base is a collection of how-to information, steps and guidance to help you find the answers you need. If you aren't sure how to do something, this is the place to visit. 

Request Help

Our Service Catalog is an organized collection of services. It provides a single location for you to browse and search for available services provided by Information Technology. You can view a description of the service, eligibility information, a list of related services and articles, and how to access or create a request for that service.

Helpdesk End-Of-Term Hours

 
Reading Day 7:45am - 11pm
Thursday, May 19 7:45am - 11pm
Friday, May 20 7:45am - 8pm
Saturday, May 21 8:30am - 5pm
Sunday, May 22 1:30pm - 11pm
Monday, May 23 7:45am - 11pm
Tuesday, May 24 7:45am - 5pm
Wednesday, May 25 8am - 5pm

Cybersecurity

Learn More about Security to Protect Yourself in the Cyberworld. 

Visit Top Security Practices for Students, Faculty & Staff


Take Cybersecurity Training

No cybersecurity program can be effective unless everyone is equipped to spot and respond to malicious activity. This is why campus leadership wants all faculty and staff to complete cybersecurity training.

Access the training here.

The overview module--Cybersecurity 101--is the only required module. It covers a variety of essential topics like Social Engineering, Phishing, and Malware. Most people find this module takes as little as 20 minutes to complete. A catalog of other short elective modules is also available. These electives include topics such as Working Remotely and Creating a Cyber Secure Home.