Popular Services

Reserve or checkout equipment such as laptops, clickers, sound systems, audio-visual equipment, cameras, and more.

Request a new website or web page, changes to an existing site, web design, or website training.

**ON CAMPUS EVENT SUPPORT IS CURRENTLY LIMITED BY COVID-19**

If you need to use a special Zoom license (Large Meeting or Webinar) or a Gather.town space, request below

Get help with issues including beeps, blinking lights, dropped or broken equipment, or other physical issues with your devices.

Get help with account or login issues including passwords, Carleton accounts (single sign on), Duo two-factor authentication, and computer logins.

Request hardware including monitors, keyboards, mice, hard drives, and more.

Request a go.carleton.edu URL or access changes to an existing site.

Request creation of reports, updates to columns or fields in reports, account access and permission changes, and more.

Request changes to existing accounts, account extension, early access, username changes, and more.

Get help with content or technical issues on your websites or pages, for both Reason and Wordpress

Get help with issues including connectivity or Internet access on Eduroam, Carleton Guest, and wired Ethernet.

Get help with issues including physical printer jams, streaks, or errors, general printing issues, and PaperCut problems.

Request software installation or ordering for Carleton-owned equipment.

Get help with issues including crashes, errors, missing or broken features, or other software or application problems.

Get help with issues with projection, audio, the in-room computer, laptop connection cables, and more.

Set up or update data exchange with a hosted service

Choose this service for non-event video and media duplication

Request consultation about or assistance with lecture capture or classroom recording.

Get help with Gmail, Google Calendar, Outlook, Mac Mail, syncing to mobile devices, and more.

Fix disruptions to data exchange with hosted services

Get help with Moodle issues.

Get help with report errors, data quality or data refresh problems, and more.

Set up or update SSO with a hosted service

If you do not see what you need listed below, feel free to use this form - but please note, response may be slightly delayed while we route your request.