Popular Services
Request to checkout equipment such as iPads, laptops, sound systems, projectors, cameras, and more.
Before submitting a ticket, please consult the WordPress101 website to confirm your request cannot be resolved independently.
Request software installation or ordering for Carleton-owned equipment.
Request creation of reports, updates to columns or fields in reports, account access and permission changes, and more.
Request technical support for presentations, special Zoom licenses, or a Gather.town space
Get help with account or login issues including passwords, Carleton accounts (single sign on), Duo two-factor authentication, and computer logins.
Get help with content or technical issues on your websites or pages, for both Reason and Wordpress
Get help with documents or items not saving, data or document issues, or other errors with workflows or processes.
Request Moodle configuration assistance, and more advanced Moodle support.
Request a go.carleton.edu URL, access changes to an existing site, Wordpress issues, etc.
Request Ethernet port activation changes, or other network services
Request hardware including monitors, keyboards, mice, hard drives, and more.
Request changes to existing accounts, account extension, early access, username changes, and more.
Get help with issues including physical printer jams, streaks, or errors, general printing issues, and PaperCut problems.
Get help with issues with projection, audio, the in-room computer, laptop connection cables, and more.
Request changes or adjustments to TeamDynamix
Get help with issues including crashes, errors, missing or broken features, or other software or application problems.
Request updates to or new automated groups for Google, Dropbox, printing, Colleague, OnBase, etc...
Get help with issues including beeps, blinking lights, dropped or broken equipment, or other physical issues with your devices.
Get help with Gmail, Google Calendar, Outlook, Mac Mail, syncing to mobile devices, and more.
Request a printer install, change default settings, student employee printing access changes, and more.
Get help with exploratory questions or consultations to discuss ideas or options with ITS staff.
Get help with locked records, errors in reports or field values, Colleague or Hub access issues, proxy access problems, and more.