Popular Services
Request to checkout equipment such as iPads, laptops, sound systems, projectors, cameras, and more.
Before submitting a ticket, please consult the WordPress101 website to confirm your request cannot be resolved independently.
Request software installation or ordering for Carleton-owned equipment.
Request creation of reports, updates to columns or fields in reports, account access and permission changes, and more.
Get help with issues including crashes, errors, missing or broken features, or other software or application problems.
Get help with documents or items not saving, data or document issues, or other errors with workflows or processes.
Get help with account or login issues including passwords, Carleton accounts (single sign on), Duo two-factor authentication, and computer logins.
Get help with issues including physical printer jams, streaks, or errors, general printing issues, and PaperCut problems.
Request consultation about or assistance with lecture capture or classroom recording.
Request a go.carleton.edu URL, access changes to an existing site, Wordpress issues, etc.
Get help with issues including beeps, blinking lights, dropped or broken equipment, or other physical issues with your devices.
Request Moodle configuration assistance, and more advanced Moodle support.
Get help with issues with projection, audio, the in-room computer, laptop connection cables, and more.
Request hardware including monitors, keyboards, mice, hard drives, and more.
Get help with exploratory questions or consultations to discuss ideas or options with ITS staff.
Use this form to request a new course site in Moodle.
Request OnBase workflow, document, keyword, folder creation, modification, and more.
Get help with Dropbox and Drive, file synchronization or update problems, Google Drive File Sync, the protected drive, and more.
Request technical support for presentations, special Zoom licenses, or a Gather.town space
Get help with content or technical issues on your websites or pages, for both Reason and Wordpress
Request Ethernet port activation changes, or other network services
Request speakerphones, extension modifications, new phones or headsets, softphone licenses, and more.
If you do not see what you need listed below, feel free to use this form - but please note, response may be slightly delayed while we route your request.