Popular Services
Request hardware including monitors, keyboards, mice, hard drives, and more.
Request to checkout equipment such as iPads, laptops, sound systems, projectors, cameras, and more.
Request a go.carleton.edu URL, access changes to an existing site, Wordpress issues, etc.
Request Moodle configuration assistance, and more advanced Moodle support.
Request creation of reports, updates to columns or fields in reports, account access and permission changes, and more.
Request Ethernet port activation changes, or other network services
Get help with content or technical issues on your websites or pages, for both Reason and Wordpress
Get help with documents or items not saving, data or document issues, or other errors with workflows or processes.
Request software installation or ordering for Carleton-owned equipment.
Request changes to existing accounts, account extension, early access, username changes, and more.
Get help with account or login issues including passwords, Carleton accounts (single sign on), Duo two-factor authentication, and computer logins.
Request technical support for presentations, special Zoom licenses, or a Gather.town space
If you do not see what you need listed below, feel free to use this form - but please note, response may be slightly delayed while we route your request.
Get help with issues including beeps, blinking lights, dropped or broken equipment, or other physical issues with your devices.
Use this form to request a new course site in Moodle.
Get help with Dropbox and Drive, file synchronization or update problems, Google Drive File Sync, the protected drive, and more.
Request an office or equipment move involving computers, printers, monitors and other IT-related equipment.
Request a printer install, change default settings, student employee printing access changes, and more.
Request Dropbox team folder creation, Google shared drive folder moves, access changes for the protected drive, and more.
Get help with issues including crashes, errors, missing or broken features, or other software or application problems.
Get help with issues with projection, audio, the in-room computer, laptop connection cables, and more.
Get help with exploratory questions or consultations to discuss ideas or options with ITS staff.
Fix disruptions to data exchange with Carleton administrative data and hosted services