Popular Services

Request a go.carleton.edu URL, access changes to an existing site, Wordpress issues, etc.

Request Moodle configuration assistance, and more advanced Moodle support.

Request creation of reports, updates to columns or fields in reports, account access and permission changes, and more.

Request to checkout equipment such as iPads, laptops, sound systems, projectors, cameras, and more.

Request Ethernet port activation changes, or other network services

Get help with telephone issues

Get help with documents or items not saving, data or document issues, or other errors with workflows or processes.

Request OnBase workflow, document, keyword, folder creation, modification, and more.

Request technical support for presentations, special Zoom licenses, or a Gather.town space

Get help with account or login issues including passwords, Carleton accounts (single sign on), Duo two-factor authentication, and computer logins.

Request a printer install, change default settings, student employee printing access changes, and more.

Get help with issues including physical printer jams, streaks, or errors, general printing issues, and PaperCut problems.

Get help with issues including crashes, errors, missing or broken features, or other software or application problems.

Ask for help from the ITS Helpdesk.

Request changes to existing accounts, account extension, early access, username changes, and more.

Get help with Gmail, Google Calendar, Outlook, Mac Mail, syncing to mobile devices, and more.

Request creation of or modification to servers or VMs

Request Dropbox team folder creation, Google shared drive folder moves, access changes for the protected drive, and more.

Request an increase to your Google Drive storage quota

Request software installation or ordering for Carleton-owned equipment.

Get help with issues including beeps, blinking lights, dropped or broken equipment, or other physical issues with your devices.

Get help with Dropbox and Drive, file synchronization or update problems, Google Drive File Sync, the protected drive, and more.

Get help with content or technical issues on your websites or pages, for both Reason and Wordpress

Request hardware including monitors, keyboards, mice, hard drives, and more.

Request access, added functionality, additional data or fields, or a consultation for the data warehouse