Service Request

Do you need help and aren't sure which category to use, or can't find what you're looking for?

The ITS Helpdesk is happy to assist.

When you submit this form, it will come to the helpdesk and we'll work to get a response to you as soon as we can, and will route the ticket to the correct location.


Please note:

All tickets submitted through this form will require slightly longer processing time while we triage and route your issue.  If you search the client portal for your issue or request and submit a related form, your ticket will be routed to the related team.  If you tried searching and did not find a relevant result, please let us know and we will work to improve those results!

 
Request Service

Related Articles (24)

Instructions on how to connect to Eduroam on Android phones
Instructions on how to connect to Eduroam on Apple computers
Instructions on how to connect to Eduroam on ChromeOS
Instructions on how to connect to Eduroam on iOS devices
Instructions on how to connect to Eduroam on Windows computers
Instructions on how to connect your device to Eduroam, Carleton's wifi network.
This article will outline how to restrict the access of activities to certain categories of students (e.g. name, group, class year, etc.)
Activity completion can be beneficial to both instructors and students. Students can see what is needed to complete an activity, while instructors have the capability to track student progress by viewing the Activity Completion report.
Learn how to create a backup of your Moodle course that you can download to either archive or transfer to another Moodle server.
Learn how to restore a previously backed up course from a backup.
Carleton pre-populates courses and enrollments into Moodle so that instructors do not have to do this.

Details

Service ID: 52392
Created
Fri 8/26/22 4:23 PM
Modified
Mon 5/1/23 3:43 PM