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Report an Issue
Is something broken? Not working? Need help with a technical issue? Start here to request assistance with a problem.
Account & Login
Includes: passwords, two-factor authentication (Duo), Bitlocker, account access changes, and more.
Hardware & Software
Includes: desktops, laptops, printers, monitors, keyboards, mice, software, applications, and more.
Teaching, Learning, & Research
Includes: Moodle, language lesson, lecture capture (Panopto), instructional design, research queries, and more.
Communication & Collaboration
Includes: Gmail, Calendar, file storage (Drive, Dropbox), website, fax, telephone, and digital signage.
Network & Infrastructure
Includes: Eduroam, Carleton Guest, Ethernet, servers, and VMs.
Consulting & How To...
Request consulting or ask a "How To..." question.
Information Security
Report emails, report suspected malware or viruses, etc...
Professional Services
Includes: event support, media (e.g. video) production, media conversion, and scheduling of special technologies.
Admin Applications & Reports
Includes: Colleague and The Hub, Data Warehouse, OnBase, Salesforce, and other administrative applications.
Services (1)
Taking Home My Carleton-Owned Equipment
This request should be used to report that you're taking your office equipment home for remote work during the COVID-19 social distancing efforts.
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