Updating...
Skip to main content
Filter your search by categories
All
Knowledge Base
Service Catalog
Search
Sign In
Show Applications Menu
Carleton Client Portal
Sign In
Search
IT Support Home
Services
Knowledge Base
More Applications
Skip to Services content
Services A-Z
Search
Services
Service Catalog
Categories (10)
Report an Issue
Is something broken? Not working? Need help with a technical issue? Start here to request assistance with a problem.
Account & Login
Includes: passwords, two-factor authentication (Duo), Bitlocker, account access changes, and more.
Hardware & Software
Includes: desktops, laptops, printers, monitors, keyboards, mice, software, applications, and more.
Teaching, Learning, & Research
Includes: Moodle, language lesson, lecture capture, instructional design, research queries, and more.
Communication & Collaboration
Includes: Gmail, Calendar, file storage (Drive, Dropbox), website, fax, telephone, and digital signage.
Network & Infrastructure
Includes: Eduroam, Carleton Guest, Ethernet, servers, and VMs.
Consulting & How To...
Request consulting or ask a "How To..." question.
Information Security
Report emails, report suspected malware or viruses, etc...
Professional Services
Includes: event support, media (e.g. video) production, media conversion, and scheduling of special technologies.
Admin Applications & Reports
Includes: Colleague and The Hub, Data Warehouse, OnBase, Salesforce, and other administrative applications.
Services (1)
Taking Home My Carleton-Owned Equipment
This request should be used to report that you're taking your office equipment home for remote work during the COVID-19 social distancing efforts.
Additional Resources
Popular Services
Hardware Request
Equipment Reservation & Checkout
Network Issue
Software Issue
Account Issue
My Recently Visited Services
Software Issue
Equipment Reservation & Checkout
Website Request
Telephone Issue
Event Support
Popular Tags
web
(2)
Hangouts
(1)
Meet
(1)