Service Catalog

Categories (10)

Is something broken? Not working? Need help with a technical issue? Start here to request assistance with a problem.

Includes: passwords, two-factor authentication (Duo), Bitlocker, account access changes, and more.

Includes: desktops, laptops, printers, monitors, keyboards, mice, software, applications, and more.

Includes: Moodle, language lesson, lecture capture (Panopto), instructional design, research queries, and more.

Includes: Gmail, Calendar, file storage (Drive, Dropbox), website, fax, telephone, and digital signage.

Includes: Eduroam, Carleton Guest, Ethernet, servers, and VMs.

Request consulting or ask a "How To..." question.

Report emails, report suspected malware or viruses, etc...

Includes: event support, media (e.g. video) production, media conversion, and scheduling of special technologies.

Includes: Colleague and The Hub, Data Warehouse, OnBase, Salesforce, and other administrative applications.

This request should be used to report that you're taking your office equipment home for remote work during the COVID-19 social distancing efforts.