Get help with locked records, errors in reports or field values, Colleague or Hub access issues, proxy access problems, and more.
Request creation of reports, updates to columns or fields in reports, account access and permission changes, and more.
Fix disruptions to data exchange with Carleton administrative data and hosted services
Set up or update data exchange between Carleton administrative data and a hosted service
Get help with report errors, data quality or data refresh problems, and more.
Request access, added functionality, additional data or fields, or a consultation for the data warehouse
Get help with documents or items not saving, data or document issues, or other errors with workflows or processes.
Request OnBase workflow, document, keyword, folder creation, modification, and more.
Get help with portal access, volunteer login issues, problems with workflows or assignments, and more.
Request modification of permissions, additional functionality, license allocation, adjustments of portals, and more.
Fix disruptions to SSO integrations with other Carleton Services.
Set up or update SSO with a hosted service
Request creation of reports, updates to columns or fields in reports, account access and permission changes, and more.
Request changes or adjustments to TeamDynamix