Overview
For Single Sign-On issues including:
- Troubleshooting SSO issues within a currently hosted service
- Questions about SSO in a hosted service that doesn't appear to be working correctly
Common issue descriptions:
- Log in attempts from "Application Z" are not being properly directed to Carleton SSO
More Information
Carleton has licensed a number of software services for use by the campus community. Some of these are available to large sections of the campus, while others support the work of individual offices or departments. As a rule, in order to do useful work for the college these services need to tie in to campus logins (usually Single Sign On, aka SSO) and they need to know at least some Carleton data for which some other college information system is authoritative. The data is often information about people (students, faculty, staff, alumni), although it can also be about buildings, courses, finances, and other things not specific to any individual.