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Services or Offerings?
Account Support
  1. Services
  2. Account & Login
Get help with account or login issues, including passwords, Carleton accounts (single sign on), Duo two-factor authentication, computer logins, changes to existing accounts, account extension, early access, username changes, and more.
Amplify GenAI Issue
  1. Services
  2. Teaching, Learning, & Research
Get help with Amplify Issues.
Classroom, Lab, or Meeting Room Support
  1. Services
  2. Hardware & Software
Get support for classrooms, labs, and meeting room needs related to projection, audio, the in-room computer, laptop connection cables, and more.
Computer Lab & Studio Reservation
  1. Services
  2. Hardware & Software
Reserve rooms managed by ITS
Consultation Request
  1. Services
  2. Consulting & How To...
Get help with exploratory questions or consultations to discuss ideas or options with ITS staff.
Data Integration & Provisioning Support
  1. Services
  2. Account & Login
Fix disruptions to data exchange with Carleton administrative data and hosted services and set up or update data exchange between Carleton administrative data and a hosted service
Data Warehouse Support
  1. Services
  2. Admin Applications & Reports
Get support for report errors, data quality or data refresh problems, changing filters and fields and more.
Digital Signage Support
  1. Services
  2. Communication & Collaboration
Get help with digital signage issues including display problems or lack of power.
Email & Calendar Support
  1. Services
  2. Communication & Collaboration
Get help with Gmail, Google Calendar, Outlook, Mac Mail, syncing to mobile devices, and more.
Equipment Reservation & Checkout
  1. Services
  2. Hardware & Software
Request to checkout equipment such as iPads, laptops, sound systems, projectors, cameras, and more.
Extempore Support
  1. Services
  2. Teaching, Learning, & Research
Get help with Extempore
Fax Support
  1. Services
  2. Communication & Collaboration
Get help with fax services, including sending, receiving, new fax numbers, or quality issues
File Storage Support
  1. Services
  2. Communication & Collaboration
Get help with Dropbox and Drive, file synchronization or update problems, Google Drive File Sync, the protected drive, and more.
Firewall Request
  1. Services
  2. Network & Infrastructure
Add, Change, or Delete a Firewall policy.
Google Drive Quota Increase
  1. Services
  2. Communication & Collaboration
Request an increase to your Google Drive storage quota