Account Issue

If you cannot log into your Carleton account, please call 507-222-5999 or email us from a non-Carleton email address at helpdesk@carleton.edu

Overview

For help with account issues, including:

  • Carleton password
  • Account activation problem
  • Bitlocker
  • Duo
  • Admin (.\admin) account

Common issue descriptions:

  • I can’t login, I can’t log in
  • I’m locked out of my account
  • I don’t know my admin password
  • I forgot my password
  • I got a single sign on (SSO) error
  • I need a Duo bypass code because my phone isn't working

More Information

Most Carleton services use single sign on (SSO) and are tied to your username (ex: fschiller) or fully-qualified @carleton.edu email (ex: fschiller@carleton.edu).

 
Report Issue

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Details

Service ID: 40491
Created
Thu 11/7/19 7:59 AM
Modified
Mon 4/8/24 4:43 PM