Changing your Carleton Password: Students On Campus

If you do not remember your current Carleton password and have not setup password recovery options (link opens in new tab): please call the ITS Helpdesk at 507-222-5999 so that we can work with you to reset your password.

Before Changing Your Password

  • Set aside some time (about 15 minutes)
  • Record your old password in case of future need and prepare to record your new password, preferably in a secure password manager

Change Your Password

  1. Gather all of your electronic devices that may connect to eduroam
  2. Select the device you'll use while changing your password
    • If you're connected the the wired Ethernet Network, continue to Step 3
    • If you're connected to Eduroam, switch to CarletonGuests
  3. For all your other wireless devices, "Forget" or "Remove" the eduroam WiFi network now (For Macs, you may have to find and remove the Eduroam Profile instead - here are our instructions on doing that.)
  4. Change your password (link opens in a new tab)
    NOTE: If are using Firefox or Safari and you reach a blank screen when using the link above, please open a Private Browsing Window or use Google Chrome to change your password

After Changing Your Password

  1. Test your new password: Open a private browsing window and log into
  2. Update eduroam on all your devices
  3. If you have not done so already, please add account recovery options to your account (instructions for account recovery options are here).

You're done!

What to Expect after You Change Your Password

  • It may take time for site sessions to expire and request re-authentication. For example, Gmail may continue to log in automatically for some time before prompting you to enter your new password.
  • If you have had your computer or browsers remember your passwords, you will need to enter your new password the first time you visit Carleton websites and systems rather than using the remembered password.
  • If you manage a Wordpress or Omeka site or site collection (cpanel) through Carleton:
    • If you access your site collection (cpanel), log into using the new password you created for your Carleton account (Single-Sign-On or SSO). 
    • If you log in to sites not tied to Carleton, like Wordpress or Omeka, you will continue to use the same password you used before (most likely different from the password you use anywhere else at Carleton).

Need Help?

Please contact the ITS Helpdesk for assistance: or 507-222-5999

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Article ID: 140724
Tue 1/18/22 4:22 PM
Mon 1/15/24 2:18 PM

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Get help with account or login issues including passwords, Carleton accounts (single sign on), Duo two-factor authentication, and computer logins.