Duo Setup: Landline

This feature will be discontinued for new sign-ups on 10/4/2024 and for existing accounts on 10/31/2024.

Another device that can be set up for Duo is a landline phone. This should not be used as your main Duo authentication device.

How to Configure

  1. Proceed to password.carleton.edu

  2. Under the heading Duo Two-Factor Authentication, click on the link Turn Two-Factor on(or off)

  3. Enroll in Two-Factor Authentication by clicking on Two-Factor Authentication (Recommended)

    1. All students, staff, and faculty are enrolled, and cannot disable two-factor. Two-factor is optional for Emeritus Faculty

  4. Return to password.carleton.edu, and select Manage Your Phones and Devices under the Duo heading

    1. If it is not your first device, log in using any of the available options and then click on "Add a device"

  5. Click Start setup

  6. On the next screen, select Landline as your device and click continue

  7. Enter your phone number, check the confirmation box and click continue

Whenever Duo calls you to give you an authentication code, the phone call will come from 507-222-5999, the ITS Helpdesk phone number.
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