Overview
For non-urgent classroom, computer lab, or meeting room support including:
- Projection
- Audio
- Refreshing computer labs (public labs)
- In-room computer (teaching station, instructor station)
- Laptop or mobile device connections
- Software in a specific lab or instructor station for a future term
- Addition of a document camera
Common issue descriptions:
- I am teaching in this room and I need software installed on the teaching station.
- The room I am teaching in doesn’t have a document camera, can I get one?
- I would like to request an AV change to a classroom.
- The projector is not working.
- I'm having A/V (AV) issues in a classroom.
- The projector is on but no image displays.
- The computer in the classroom won't boot.
- The cable for connecting my laptop is broken or missing.
- The screen is fuzzy or blurry.
- There is no audio coming through the room speakers.
- The refreshing machine in our space won't boot.
If the issue is urgent, please call the ITS Helpdesk at 507-222-5999 for a faster response.
More Information
Most major requests are handled through the New Technology Request Program, as specified in the campus handbook. Requests made here may be held for that process.