Get help with account or login issues including passwords, Carleton accounts (single sign on), Duo two-factor authentication, and computer logins.
Get help with issues with projection, audio, the in-room computer, laptop connection cables, and more.
Get help with locked records, errors in reports or field values, Colleague or Hub access issues, proxy access problems, and more.
Get help with digital signage issues including display problems or lack of power.
Get help with Gmail, Google Calendar, Outlook, Mac Mail, syncing to mobile devices, and more.
Get help with fax sending, receiving, or quality issues
Get help with Dropbox and Drive, file synchronization or update problems, Google Drive File Sync, the protected drive, and more.
Get help with issues including beeps, blinking lights, dropped or broken equipment, or other physical issues with your devices.
Get help with Language Lesson issues.
Request Ethernet port activation changes, or other network services
Get help with documents or items not saving, data or document issues, or other errors with workflows or processes.
Get help with issues including physical printer jams, streaks, or errors, general printing issues, and PaperCut problems.
Get help with portal access, volunteer login issues, problems with workflows or assignments, and more.
Get help with server or VM (virtual machine) issues
Get help with issues including crashes, errors, missing or broken features, or other software or application problems.
Get help with telephone issues
Get help with content or technical issues on your websites or pages, for both Reason and Wordpress
Before submitting a ticket, please consult the WordPress101 website to confirm your request cannot be resolved independently.
Request creation of reports, updates to columns or fields in reports, account access and permission changes, and more.
If you do not see what you need listed below, feel free to use this form - but please note, response may be slightly delayed while we route your request.