Telephone Issue

Overview

For telephone issues including:

  • Wrong display name
  • No ring tone, no dial tone
  • Phone doesn't ring
  • Voice mail pin
  • Elevator alarms
     

Common issue descriptions:

  • The name that displays when I call people is incorrect
  • I can't remember my voicemail pin or password
  • There is an alarm coming from the elevator
  • My phone isn't ringing or won't turn on

More Information

For more details about telephones or telecom, visit the telecom website.

 
Report Issue

Related Articles (5)

Learn the basic functions and features of the phone
Learn about the Grandstream phones buttons and features
Instructions on how to use the dashboard to forward calls, turn on do not disturb and faxing
How to use Zulu including how to sign in and basic functions
What is a softphone and why would I use it