Hotspots: Finding a Jetpack's Hotspot's SSID and Password (Non-touchscreen version)

Navigating Hotspot Menus

  1. Turn on the hotspot by pressing and holding the power ⏻ button on the front of the device

  2. Flip through the menus by using the MENU button on the top right of the device

  3. Select a menu screen by pressing the power ⏻ button

Determining Signal Type

These devices can create a 2.4 GHz or a 5 GHz connection. A 2.4 GHz connection travels farther at lower speeds, while 5 GHz frequencies provide faster speeds at a shorter range. Decide which will work better for you, and follow these steps to select the signal type on the device.

  1. Using the navigation steps above, go to the Device Settings menu

  2. Use the MENU button to highlight the signal type you want

    • If you accidentally toggle too far, keep pressing MENU until you have returned to the main menu options and you can select Device Settings again

  3. Press the power ⏻ button to select the signal type

  4. Press the power ⏻ button again to accept the warning about changing signal types

  5. You should now see your desired signal type with a checkmark in the device settings menu

  6. Press the MENU button repeatedly to return to the main menu options

Finding the Signal Name (SSID) and Password

  1. Using the navigation steps above, find the menu for your signal type. This will be named 2.4GHZ WIFI Info or 5GHz WIFI Info

  2. Press the power ⏻ button to select the WIFI Info menu

  3. The wifi name will be displayed next to the wifi symbol and the password will be displayed next to the lock symbol

Connecting your Device to the Hotspot

To connect your phone or computer to the hotspot, follow these steps:

  1. Power on the hotspot

  2. Go to your device’s wifi settings

  3. Select the name of the hotspot’s signal

  4. Enter the hotspot’s password

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Details

Article ID: 152516
Created
Fri 6/23/23 9:35 AM
Modified
Fri 6/23/23 9:40 AM

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