Overview
For telephone support including:
- Wrong display name
- No ring tone, no dial tone
- Phone doesn't ring
- Voice mail pin
- Elevator alarms
- Speakerphone reservation
- Headset request
- Conference line request
- Blue light issue
Common descriptions:
- We need to change the extension for our new staff member
- I need a speakerphone for a conference call
- I want a different headset with my phone
- The name that displays when I call people is incorrect
- I can't remember my voicemail pin or password
- There is an alarm coming from the elevator
- My phone isn't ringing or won't turn on
More Information
For more details about telephones or telecom, visit the telecom website.
Please note that new phone, extension or directory updates are now done through the Office Move form. When this form is filled out it creates a TDX ticket for telecom and also creates facilities work order requests.
Special Note: use this request for assistance in removing your old PBX Phone