Telephone Support

Overview

For telephone support including:

  • Wrong display name
  • No ring tone, no dial tone
  • Phone doesn't ring
  • Voice mail pin
  • Elevator alarms
  • Speakerphone reservation
  • Extension update or change
  • Headset request
  • Conference line request
  • Zulu softphone license
  • New phone or new extension

Common descriptions:

  • We need to change the extension for our new staff member
  • I need a speakerphone for a conference call
  • I want a different headset with my phone
  • Our office needs a new phone installed
  • The name that displays when I call people is incorrect
  • I can't remember my voicemail pin or password
  • There is an alarm coming from the elevator
  • My phone isn't ringing or won't turn on

More Information

For more details about telephones or telecom, visit the telecom website.

Special Note: use this request for assistance in removing your old PBX Phone