Moodle Support

Tags moodle

Overview

Moodle Support requests include:

  • Course access and configuration assistance
  • Assistance with assignments, quizzes, and other Moodle activities
  • Consultation request as you plan a course or activity

Common request descriptions:

  • In my course (https://moodle.carleton.edu/course/view.php?id=33540), I would like to set up a quiz where students each see different sets of questions.
  • I updated my gradebook in course101-section-s20 and now grades are not calculating correctly
  • I would like to improve my Moodle course organization or layout. (screenshot of the entire Moodle page)

More Information

Be as specific as possible when reporting your request/issue. Please include:

  • which class you're in, including course number and section
  • the URL of the specific course in Moodle if you are seeing an error in the course site
  • which activity or feature isn't working (and the URL of the specific activity)
  • screen shots whenever possible
  • what browser you're using
 
Request Service

Related Articles (34)

Understand and customize your Moodle Dashboard
Academic Technology installed minor updates for Moodle prior to the 2024-2025 academic year. This article highlights some features and fixes that you may notice after the updates.
How to enroll someone in your course that does not have an @carleton.edu email address.
How to add and edit blocks within Moodle Dashboard and course pages
Carleton Boost was the default Moodle theme before the summer 2022 upgrade. This article will give an overview of Carleton Boost.
How to edit multiple activities or modules simultaneously using Bulk Edit.
The Buttons Course Format in Moodle shows one section at a time, and uses button icons to select the viewed section.
By default, the course overview block shows current courses (in progress) a user is enrolled in. Anyone in Moodle can customize the course overview block to suit their preferences.
Learn how to create a backup/export of your Moodle course that you can download to either archive or transfer to another Moodle server.
Learn how format options impact the Course Index for instructors and students.
This article provides a general introduction to the Course Setting of a Moodle course.
Learn the different ways you can change the look and feel of your Moodle course page.
Follow the steps in this article to download a copy of your gradebook.
Learn how to edit your profile in Moodle.
This course format allows for collapsable and nestable sections.

Details

Service ID: 40533
Created
Thu 11/7/19 9:09 AM
Modified
Thu 10/10/24 3:48 PM