Account Support

Overview

For account support, including:

  • Username Change
  • Extended account access
  • New employee account setup
  • Early account access*
  • Carleton password
  • Account activation problem
  • Bitlocker
  • Duo
  • Admin (.\admin) account
  • Workday accounts

*For early account access, a current Carleton community member will need to submit the request

More Information

Most Carleton services use single sign on (SSO) and are tied to your username (ex: fschiller) or fully-qualified @carleton.edu email (ex: fschiller@carleton.edu).

 
Get Support

Related Articles (7)

Changing your Carleton Password
How to change your password, update all related devices, and not get locked out of your account in the process!
Duo: Linking an Existing Device with Duo App
If your authentication method is no longer supported, but you have an existing device in Duo, you can link the Duo App on that device with your account.
Duo: Remove Remembered Devices
How to remove the "Remember me for 60 days" DUO cookie (important if you work with sensitive college information, and are signing in to check email on a home computer).
Password Recovery Options Setup
How to setup an alternate email and mobile authentication to make resetting a forgotten password much easier and quicker.