Knowledge Base Request

Overview

For Knowledge Base requests, including:

  • Requesting a new Knowledge Base article
  • Suggesting edits to existing articles
  • Suggesting archiving an existing article

Common requests:

  • I need my students to be able to install this program
  • I couldn't find information on this topic in the Knowledge Base
  • I found an article that needs to be edited or archived

More Information

The ITS Knowledge Base is intended to provide Carleton-specific instructions that help our community accomplish common technological goals. The ITS Knowledge Base does not recreate vendor-supported help sites (such as Google Help or Microsoft Support), but instead offers guidance for Carleton-specific hardware, software, and technology-related practices.