Overview
For hardware support including:
- Monitor
- Wireless keyboard or mouse
- External hard drive
- Monitors flickering or not displaying
- Broken parts (screens, trackpads, cases)
- Beeps or blinking lights
- Unusual or weird noises
- Overheating
Common descriptions:
- I would like a wireless mouse.
- I have research funds and would like to purchase a new computer.
- I need an ergonomic keyboard.
- My computer is beeping and won't turn on.
- The student workstation is broken.
- My laptop is making a weird sound.
- The monitor has strange lines across it.
- I dropped my laptop and it's chipped.
- The X key on my keyboard doesn't work.
More Information
For many hardware requests we will check stock and fulfill or order as needed. Departments may be responsible for the purchase of hardware beyond what ITS can provide as standard.
For example: the standard monitor allocation is two screens total - one laptop or iMac and one external monitor, or a desktop and two monitors. Monitors requested beyond this are provided by ITS but need to be funded by their department or other funding source. Not sure if your request is standard or not? We'll help navigate the process!