Account & Login

For questions related to your account, passwords, migrating email, and Google 2-step.

Articles (12)

Accounts and Passwords

Learn about Account Services, password policy, recover a lost or forgotten password, & Keychain Access.

Email Software for Windows or Mac

How to setup Mozilla Thunderbird and other email client software.

Google 2-Step Verification (Multi-Factor Authentication) - Retiring SMS-based codes

Google has announced plans to phase out SMS-based codes (text messages) used for Multi-factor authentication and replacing verification with users being prompted to scan a QR code with their smartphone's camera when logging in.

Google Workspace Migration

How to migrate your St. Olaf Google Workspace (formerly known as G Suite) account.

Leaving St. Olaf

How to migrate your St. Olaf gSuite account, WordPress, Google Groups, and Senior account deactivation dates.

Migrating St. Olaf Email Only - Limited option

Steps to migrate your St. Olaf email. Note this is only one method, limited to email only; visit Leaving St. Olaf for all methods.

Google 2-Step Verification - Getting Started

Setting up and using Google 2-step verification.

Google 2-Step Verification - FAQ

Frequently asked questions on Google 2-step verification.

Google 2-step Verification - Setting up alternate second steps

Instructions on how to set up different 2-step verification methods, including backup codes, phone prompts and Google Authenticator.

Google 2-Step Verification - Traveling

Steps to take with your Google 2-step verification before you travel.

Emeriti Account

Requirements and policy for Emeriti accounts, account modifications and transitioning into retirement and closure procedure.

Keychain Access - Update or Reset (Mac OS)

Learn how to update or reset Keychain Access on a Mac OS device.