My Recently Visited Services

Get help with documents or items not saving, data or document issues, or other errors with workflows or processes.


Request a consultation with an Academic Technologist for in-class instruction sessions and/or assignment support.


Request to checkout equipment such as iPads, laptops, sound systems, projectors, cameras, and more.


Request consultation about or assistance with lecture capture or classroom recording.


Before submitting a ticket, please consult the WordPress101 website to confirm your request cannot be resolved independently.


Request hardware including monitors, keyboards, mice, hard drives, and more.


Request software installation or ordering for Carleton-owned equipment.


Ask for help from the ITS Helpdesk.


Get help with Gmail, Google Calendar, Outlook, Mac Mail, syncing to mobile devices, and more.


Request a go.carleton.edu URL, access changes to an existing site, Wordpress issues, etc.


Request Moodle configuration assistance, and more advanced Moodle support.


Request Dropbox team folder creation, Google shared drive folder moves, access changes for the protected drive, and more.


Get help with issues including beeps, blinking lights, dropped or broken equipment, or other physical issues with your devices.


Get help with Dropbox and Drive, file synchronization or update problems, Google Drive File Sync, the protected drive, and more.


Students may request Pro Zoom License.


Get help with issues including crashes, errors, missing or broken features, or other software or application problems.


Request help resolving a Zoom or Google Hangouts/Meet issue.


Request adjustments to fax recipients, new fax numbers, and more.


Request a printer install, change default settings, student employee printing access changes, and more.


Request OnBase workflow, document, keyword, folder creation, modification, and more.


Request creation of reports, updates to columns or fields in reports, account access and permission changes, and more.


Request Ethernet port activation changes, or other network services


Get help with telephone issues


Request updates to or new automated groups for Google, Dropbox, printing, Colleague, OnBase, etc...


Get help with digital signage issues including display problems or lack of power.