My Recently Visited Services

Get help with issues with projection, audio, the in-room computer, laptop connection cables, and more.


Get help with documents or items not saving, data or document issues, or other errors with workflows or processes.


Request to checkout equipment such as iPads, laptops, sound systems, projectors, cameras, and more.


Get help with portal access, volunteer login issues, problems with workflows or assignments, and more.


Get help with account or login issues including passwords, Carleton accounts (single sign on), Duo two-factor authentication, and computer logins.


Get help with digital signage issues including display problems or lack of power.


Get help with server or VM (virtual machine) issues


Request Ethernet port activation changes, or other network services


Request a go.carleton.edu URL, access changes to an existing site, Wordpress issues, etc.


Request consultation about or assistance with lecture capture or classroom recording.


Use this form to request a new course site in Moodle.


Get help with fax sending, receiving, or quality issues


Get help with issues including beeps, blinking lights, dropped or broken equipment, or other physical issues with your devices.


Get help with Dropbox and Drive, file synchronization or update problems, Google Drive File Sync, the protected drive, and more.


Request technical support for presentations, special Zoom licenses, or a Gather.town space


Get help with exploratory questions or consultations to discuss ideas or options with ITS staff.


Request access, added functionality, additional data or fields, or a consultation for the data warehouse


Get help with issues including physical printer jams, streaks, or errors, general printing issues, and PaperCut problems.


Get help with telephone issues


If you do not see what you need listed below, feel free to use this form - but please note, response may be slightly delayed while we route your request.


Fix disruptions to data exchange with Carleton administrative data and hosted services


Get help with locked records, errors in reports or field values, Colleague or Hub access issues, proxy access problems, and more.


Request speakerphones, extension modifications, new phones or headsets, softphone licenses, and more.


Get help with content or technical issues on your websites or pages, for both Reason and Wordpress


Set up or update SSO with a hosted service