My Recently Visited Services

Set up or update SSO with a hosted service

Get help with documents or items not saving, data or document issues, creating folders, and troubleshooting workflows and processes.

Request creation of reports, updates to columns or fields in reports, account access and permission changes, and more.

Request OnBase workflow, document, keyword, folder creation, modification, and more.

Get help with account or login issues, including passwords, Carleton accounts (single sign on), Duo two-factor authentication, computer logins, changes to existing accounts, account extension, early access, username changes, and more.

Request changes to existing accounts, account extension, early access, username changes, and more.

Request to checkout equipment such as iPads, laptops, sound systems, projectors, cameras, and more.

If you do not see what you need listed below, feel free to use this form - but please note, response may be slightly delayed while we route your request.

Request Moodle configuration assistance, and more advanced Moodle support.

Request a go.carleton.edu URL, access changes to an existing site, Wordpress issues, etc.

Request Dropbox team folder creation, Google shared drive folder moves, access changes for the protected drive, and more.

Get help with issues including physical printer jams, streaks, or errors, general printing issues, and PaperCut problems.

Request an increase to your Google Drive storage quota

Request technical support for presentations, special Zoom licenses, or a Gather.town space

Hardware support including requests for monitors, keyboards, mice, and hard drives; problems with beeping or blinking lights; broken or dropped equipment; and other physical issues with your devices.

Ask for help from the ITS Helpdesk.

Request creation of or modification to servers or VMs

Support for printer install, changing default settings, student employee printing access changes, errors, garbled text, problems with PaperCut, and more.

Fix disruptions to SSO integrations with other Carleton Services.

Add, Change, or Delete a Firewall policy.

Set up or update data exchange between Carleton administrative data and a hosted service

Get help with account or login issues including passwords, Carleton accounts (single sign on), Duo two-factor authentication, and computer logins.

Fix disruptions to data exchange with Carleton administrative data and hosted services

Get help with exploratory questions or consultations to discuss ideas or options with ITS staff.

Request help resolving a Zoom or Google Hangouts/Meet issue.