Request hardware including monitors, keyboards, mice, hard drives, and more.
This request should be used to report that you're taking your office equipment home for remote work during the COVID-19 social distancing efforts.
Request a go.carleton.edu URL or access changes to an existing site.
Get help with documents or items not saving, data or document issues, or other errors with workflows or processes.
**ON CAMPUS EVENT SUPPORT IS CURRENTLY LIMITED BY COVID-19**
If you need to use a special Zoom license (Large Meeting or Webinar) or a Gather.town space, request below
Get help with account or login issues including passwords, Carleton accounts (single sign on), Duo two-factor authentication, and computer logins.
Get help with digital signage issues including display problems or lack of power.
Get help with content or technical issues on your websites or pages, for both Reason and Wordpress
Set up or update data exchange with a hosted service
Request an office or equipment move involving computers, printers, monitors and other IT-related equipment.
Get help with Gmail, Google Calendar, Outlook, Mac Mail, syncing to mobile devices, and more.
Request a new website or web page, changes to an existing site, web design, or website training.
Reserve or checkout equipment such as laptops, clickers, sound systems, audio-visual equipment, cameras, and more.
Choose this service for non-event video and media duplication
Request speakerphones, extension modifications, new phones or headsets, softphone licenses, and more.
Get help with issues including beeps, blinking lights, dropped or broken equipment, or other physical issues with your devices.
Request creation of reports, updates to columns or fields in reports, account access and permission changes, and more.
Get help with locked records, errors in reports or field values, Colleague or Hub access issues, proxy access problems, and more.
Request changes to existing accounts, account extension, early access, username changes, and more.
Get help with server or VM (virtual machine) issues
Request a consultation with an Academic Technologist for in-class instruction sessions and/or assignment support.
Request consultation about or assistance with lecture capture or classroom recording.
Request meta-course setup, Moodle configuration assistance or ideas, and more advanced Moodle support.
Get help with issues including physical printer jams, streaks, or errors, general printing issues, and PaperCut problems.
Get help with issues including connectivity or Internet access on Eduroam, Carleton Guest, and wired Ethernet.