My Recently Visited Services

Request Moodle configuration assistance, and more advanced Moodle support.


Request to checkout equipment such as iPads, laptops, sound systems, projectors, cameras, and more.


Get help with crashes, broken features, software installation, and ordering for Carleton-owned equipment.


Students may request Pro Zoom License.


Get support for Zoom or Google Hangouts/Meet.


Get help with documents or items not saving, data or document issues, creating folders, and troubleshooting workflows and processes.


Request consultation about or assistance with lecture capture or classroom recording.


Get help with account or login issues, including passwords, Carleton accounts (single sign on), Duo two-factor authentication, computer logins, changes to existing accounts, account extension, early access, username changes, and more.


Set up or update SSO with a hosted service


Get support with content or technical issues on your websites or pages.


Get support for classrooms, labs, and meeting room needs related to projection, audio, the in-room computer, laptop connection cables, and more.


Request updates to or new automated groups for Google, Dropbox, printing, Colleague, OnBase, etc...


Request creation of reports, updates to columns or fields in reports, account access and permission changes, and more.


Request speakerphones, extension modifications, new phones or headsets, softphone licenses, and more.


Ask for help from the ITS Helpdesk.


Request Ethernet port activation changes, or other network services


Hardware support including requests for monitors, keyboards, mice, and hard drives; problems with beeping or blinking lights; broken or dropped equipment; and other physical issues with your devices.


Request an increase to your Google Drive storage quota


Get help with fax services, including sending, receiving, new fax numbers, or quality issues


Get help with exploratory questions or consultations to discuss ideas or options with ITS staff.


Use this form to request a new course site in Moodle.


Request technical support for presentations, special Zoom licenses, or a Gather.town space


Get help with Dropbox and Drive, file synchronization or update problems, Google Drive File Sync, the protected drive, and more.