Hardware & Software

With centrally-supported College hardware and software services, you can access and obtain support for hardware and software.

Categories (4)

Campus Software

Accessing software provided by Carleton College.
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Computer Labs

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Operating Systems

Updating, upgrading, and keeping your Mac and Windows systems running smoothly.
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Faculty & Staff Computers

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Articles (11)

Amazon: Purchasing Restricted Items

How to buy a restricted item from amazon

CDW: Carleton's Computer Purchasing Portal

Clearing Your Browser's Cache and Cookies

HEIC, HEIF, and HEVC image and video files

Selecting different formats from your iPhone or iPad, and how to open these files on Windows computers.

Opening Private/Incognito Browsing Windows

Purchasing a Personal Computer: Advice and Resources

Troubleshooting: GlobalProtect VPN login issues

If the login screen doesn't function here are steps to resolve these issues.

Troubleshooting: Google Chrome's messages that "Your organization will manage this profile"

Troubleshooting: MacOS Blocked Extensions

How to allow a blocked macOS extension and what does that mean

Troubleshooting: OnBase Scrolling Issue

How to fix a scrolling issue with OnBase where users are unable to view pictures.

Windows: Troubleshooting dropped Ethernet or Monitor connections on Surface Laptops with USB Hub adapters