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Phones
Grandstream Physical Phone: Update Voicemail Greetings and Temporary Greeting
Grandstream Physical Phone: Update Voicemail Greetings and Temporary Greeting
Tags
Grandstream
voicemail
How to change your voicemail message
If you are near your phone
- press the
Message
button which has the envelope on it (middle button above the number keypad). No voicemail password is required for this option.
If you are away from your phone
- Dial your phone number from a cell phone or home phone. When you begin to hear your voicemail message press
*
Enter your
voicemail
password
(
forgot your password
?).
If you have never changed your voicemail password
(from your 4 digit extension), you now have to changed your password. The system will not allow you to have your extension as your password. Follow the prompts to change your password.
Press
0 (zero)
to access the voicemail settings
Listen to the prompts, which will help you record a new message or delete an existing message. Unavailable message is the main message to change when setting up your phone.
Unavailable message
- the message that plays if the
phone rings
and you
don't answer,
or if you are
on another call
Busy message
- the message that plays when you
forward calls to voicemail using Do Not Disturb
(
This is different from the Temporary Message which is used for vacation type absences explained in more detail in the related article on updating voicemail greetings)
Your
name
- this plays for all who call you
Temporary message
- this message should only be recorded if you plan to be out of the office or on vacation.
Once you record a temporary message, it will automatically be the default greeting for your voicemail.
To
deactivate or turn off your temporary message
- follow steps 1-3 above, choose 4 like you are going to record a temporary greeting then it will give you an option to delete the current temporary message, or see
below.
After recording a prompt press
*
to return to the main menu
Deactivating a Temporary Greeting
If you are near your phone
- press the
Message
button which has the envelope on it (middle button above the number keypad). No voicemail password is required for this option.
If you are away from your phone
- Dial your phone number from a cell phone or home phone. When you begin to hear your voicemail message press
*
Enter your
voicemail
password
Press
0 (zero)
to access the voicemail settings
Press 4
to go to the
temporary greeting
options -
Press 2
to remove your temporary greeting.
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Details
Article ID:
111656
Created
Mon 7/13/20 12:49 PM
Modified
Mon 1/29/24 9:04 AM
Related Articles (2)
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Check out this article I found in the Carleton Client Portal knowledge base.<br /><br /><a href="https://stolafcarleton.teamdynamix.com/TDClient/2092/Carleton/KB/ArticleDet?ID=111656">https://stolafcarleton.teamdynamix.com/TDClient/2092/Carleton/KB/ArticleDet?ID=111656</a><br /><br />Grandstream Physical Phone: Update Voicemail Greetings and Temporary Greeting<br /><br />Instructions for recording a temporary greeting for your voicemail