Communication & Collaboration

Includes: VoIP telephone information for Grandstream and Zulu

Articles (12)

Dialing Guide for Internal (on-campus) and External (off-campus) Phone Numbers

Information for how to call other Carleton extensions and how to dial out to external local and long-distance phone numbers

Grandstream (Physical Phone) Quick Start Guide

A collection of instructions to help you get up and running with your Grandstream phone

Zulu Softphone Quick Start Guide

A collection of instructions to help you get up and running with your Zulu phone

Grandstream Physical Phone Introduction

Learn button layout and basic call functions and phone settings

Zulu Softphone Introduction

Learn button layout and basic call functions and softphone settings

Logitech Headset Introduction

Learn the layout and button functions of the Logitech headset

Accessing Voicemail

All voicemail on Grandstream phones is delivered ONLY to email. See an example of a voicemail email.

Manage your Phone Extension with the VoIP Dashboard

Learn how to adjust the VoIP dashboard to allow you to manage your phone from this online interface

Call Forwarding

Instructions for forwarding calls to other phone numbers.

Forward to Voicemail using Do Not Disturb

Learn how to forward calls to voicemail using the VoIP dashboard or the physical phone

Update Voicemail Greetings and Temporary Greeting - Grandstream (Physical Phone)

Instructions for recording a temporary greeting for your voicemail

Update Voicemail Greetings and Temporary Greeting - Zulu Softphone

Instructions for recording a temporary greeting for your voicemail on the Zulu softphones