Articles (20)

Pinned Article Grandstream Physical Phone: Quick Start Guide

A collection of instructions to help you get up and running with your Grandstream phone

Pinned Article Zulu Softphone: How to Use the Software (including signing in/out and basic functions)

How to sign in and out of the Zulu software

Pinned Article Zulu Softphone: Quick Start Guide

A collection of instructions to help you get up and running with your Zulu phone

Accessing Voicemail

All voicemail on Grandstream phones is delivered ONLY to email. See an example of a voicemail email.

Call Forwarding

Instructions for forwarding calls to other phone numbers.

Dialing Guide for Internal (on-campus) and External (off-campus) Phone Numbers

Information for how to call other Carleton extensions and how to dial out to external local and long-distance phone numbers

Forward to Voicemail using Do Not Disturb

Learn how to forward calls to voicemail using the VoIP dashboard or the physical phone

Grandstream Physical Phone: Introduction to the phone, its features and shortcuts

Learn button layout and basic call functions and phone settings

Grandstream Physical Phone: Update Voicemail Greetings and Temporary Greeting

Instructions for recording a temporary greeting for your voicemail

Logitech Headset Introduction

Learn the layout and button functions of the Logitech headset

Manage your Phone Extension with the VoIP Dashboard

Learn how to adjust the VoIP dashboard to allow you to manage your phone from this online interface

Telephone Headsets

Headset options for your physical phone or your softphone.

Zulu Softphone: Update Voicemail Greetings and Temporary Greeting

Instructions for recording a temporary greeting for your voicemail on the Zulu softphones

Zulu Softphone: Voicemail Setup

Learn how to initially set up voicemail prompts and change your voicemail password from on- and off-campus for your Zulu softphone.