HEIC, HEIF, and HEVC image and video files

Since 2017, Apple has relied on image and video file types HEIC, HEIF, and HEVC, which is compatible with iOS 11 or later and macOS 10.13 and later. Some other devices (such as some Galaxy phones) also use these formats.

Selecting a Different File Format on your iPhone or iPad

  1. Go to Settings > Camera
  2. Tap Formats (if your device doesn't include this option, it may not be capable of capturing these special file formats. See Apple's information.)
  3. Tap Most Compatible
  4. All new photos and videos will now use JPEG or H.264 format - photos will no longer be "live"

Opening or exporting these files on a Mac

Opening these files on a Windows computer


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Article ID: 150142
Wed 3/8/23 3:13 PM
Tue 3/14/23 2:33 PM