HEIC, HEIF, and HEVC image and video files

Since 2017, Apple has relied on image and video file types HEIC, HEIF, and HEVC, which is compatible with iOS 11 or later and macOS 10.13 and later. Some other devices (such as some Galaxy phones) also use these formats.

Selecting a Different File Format on your iPhone or iPad

1. Go to Settings > Camera
2. Tap Formats (if your device doesn't include this option, it may not be capable of capturing these special file formats. See Apple's information.)
3. Tap Most Compatible
4. All new photos and videos will now use JPEG or H.264 format - photos will no longer be "live"

Opening or exporting these files on a Mac

• Apple provides information on using these file formats (link opens in a new tab)

Opening these files on a Windows computer

• Images (heif): Microsoft provides a free extension that allows you to open HEIF images (link opens in a new tab)
• "Live" Images (heic): These include brief videos, so you can either use the video extension below or else use Google Drive to help you convert the photos (link opens in a new tab).
• Videos (hevc): For a small fee, Microsoft provides an extension that allows you to open HEVC movies (link opens in a new tab)