Troubleshooting: Google Chrome's messages that "Your organization will manage this profile"

screenshot of chrome error messageIf you are a Chrome Browser user who has Chrome version 102 or newer and who does NOT sync their browser bookmarks and preferences using your Carleton Google/Gmail Account, you may encounter the following message:

Your organization will manage this profile
This account ( is managed by

You're adding a managed profile to this browser. Your administrator has control over the profile and can access its data. Bookmarks, history, passwords, and other settings can be synced to your account and managed by your administrator.

Keep local browsing data (bookmarks, passwords, history, etc.)

Important: Carleton does NOT view or manage your bookmarks, browsing history, passwords, or any other information stored in your Chrome profile. The information in the pop-up is misleading.

Your Options for Resolving This Issue

This issue occurs when you log into a Carleton system (such as Carleton Gmail or Drive) while your Chrome browser is either not syncing or is syncing using a different Google Account. You have two options for using your Carleton Google Account within Chrome:

The main consideration is that Chrome no longer wants you to be signed in as anyone other than your Carleton account while accessing Carleton's Google products.

If you have a non-Carleton Google Account that you use for your Chrome Profile...

Personal Google Account(s)

If you are logged into Google Chrome using a Personal Google Account with Syncing turned on, you will see a message to either Continue in a new Chrome profile or Switch to existing Chrome profile that's associated with your Carleton Google Account.

At this point you have two options:

  • Click either Cancel or No Thank You to proceed to your Carleton email or Carleton Google Drive while remaining logged into Chrome with your non-Carleton Google Account.
  • Click OK to create or switch to a Chrome Profile that's associated with your Carleton Google Account.

Other Institutions' Google Accounts

If you have a Google Account from another institution that uses Google (for example a St. Olaf account), you MUST have a separate Google Profile for each account or else use Guest mode. Chrome will no longer let you log into one institution's Google Account from within a Chrome Profile based in another institution's Google Account.

A Warning about Creating a Local Profile

When Chrome presents the message that Your organization will manage this profile:

  1. Do not create a local profile using this prompt
    If you do, you will end up making profile after profile every time you have to log into a Carleton Google product (like Gmail or Drive)
  2. Instead, select one of the optional listed above under Your Options for Resolving this Issue
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Article ID: 143948
Tue 6/7/22 2:43 PM
Fri 9/9/22 9:09 AM