Articles (14)

Pinned Article Duo: Quick Start Guide

This guide will help you get started with Duo two-factor authentication.

Duo Setup: Duo Token (Key Fob)

How to request a Duo two-factor authentication key fob from the ITS Helpdesk.

Duo Setup: Landline

How to set up a landline phone for Duo two-factor authentication.

Duo Setup: Smartphone

How to configure Duo two-factor authentication on your cell phone.

Duo Setup: Tablet

How to configure your tablet for Duo two-factor authentication.

Duo: Adding a new Device (e.g. got a new phone)

Instructions on how to add a new device for Duo

Duo: Linking an Existing Device with Duo App

If your authentication method is no longer supported, but you have an existing device in Duo, you can link the Duo App on that device with your account.

Duo: Preparing to be Off Campus

How to access Carleton resources or web pages while off-campus.

Duo: Remove Remembered Devices

How to remove the "Remember me for 60 days" DUO cookie (important if you work with sensitive college information, and are signing in to check email on a home computer).

Duo: Streamlining Authentication

How to make Duo authentication take up less of your time by setting up "remember me" for or setting up automatic push notifications.