Popular Services

Request a name change, account extension, or temporary re-activation or deactivation of email.

Requests for add-ons and access/ownership changes of calendar, Gmail, groups, and drive (files).

Report incorrect or updated information for the online directory.

For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.

Request an update, upgrade or installation of St. Olaf software.

Reserve or checkout equipment such as laptops, clickers, sound system, iPads, and audio-visual equipment.

Request a new phone, speakerphone, conference call, phone move, or telecommunications service order.

Request assistance with your Moodle or Google Classroom course, including course design and metacourse creation.

Report an issue with your phone, phone software or voicemail.

Report an issue with St. Olaf software, including Microsoft Office, Adobe, Windows and MacOS.

Request hardware to order, return or recycle.

I cannot find what I'm looking for and I need IT Help

Connect to WiFi (wireless), request an ethernet port activation or switch. Gamers and esports request network activation.

Assistance or questions about classroom recording and Panopto.

Report an issue with your Moodle or Google Classroom access or a problem with your course.

Get help with general how-to questions.

Request materials, software or other technology from the DiSCO and Cave. This could include requesting use of existing tools or to request new equipment, software or materials be added.

Report issues with G Suite: Gmail (email), calendar, drive, drive file stream, groups, 2-step authentication, and forms.

Report an issue or ask a question about either RStudio Servers.

Request hardware and software for new employees.

Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.

Report an issue with a network file/folder, Google File Stream, and Google Drive.

Request a consultation with an IT staff member on technology, hardware, software, teaching and learning.

Request the move of a college owned computer and/or peripherals.

Request to setup or install a printer.