Popular Services
Request a name change, account extension, or temporary re-activation or deactivation of email.
Request an update, upgrade or installation of St. Olaf software.
Reserve or checkout equipment such as laptops, clickers, sound system, iPads, and audio-visual equipment.
Request materials, software or other technology from the DiSCO and Cave. This could include requesting use of existing tools or to request new equipment, software or materials be added.
For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.
Report incorrect or updated information for the online directory.
Requests for add-ons and access/ownership changes of calendar, Gmail, groups, and drive (files).
Report an issue with St. Olaf software, including Microsoft Office, Adobe, Windows and MacOS.
Request an increase in Gmail and Google Drive storage.
Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.
Report issues with eduroam, WiFi (wireless), ethernet, VPN, or the internet.
Report an issue or ask a question about either RStudio Servers.
Report an issue with your phone, phone software or voicemail.
Request access to either RStudio server for your class or research, or request packages be installed.
Report an issue with your Moodle or Google Classroom access or a problem with your course.
Report an issue with a network file/folder, Google File Stream, and Google Drive.
Request hardware and software for new employees.
Report issues with G Suite: Gmail (email), calendar, drive, drive file stream, groups, 2-step authentication, and forms.
Connect to WiFi (wireless), request an ethernet port activation or switch. Gamers and esports request network activation.
Request assistance with your Moodle or Google Classroom course, including course design and metacourse creation.