Popular Services

Request a name change, account extension, or temporary re-activation or deactivation of email.

Requests for add-ons and access/ownership changes of calendar, Gmail, groups, and drive (files).

Request an update, upgrade or installation of St. Olaf software.

Request hardware to order, return or recycle.

Request an increase in Gmail and Google Drive storage.

Request materials, software or other technology from the DiSCO and Cave. This could include requesting use of existing tools or to request new equipment, software or materials be added.

For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.

Report an issue with St. Olaf software, including Microsoft Office, Adobe, Windows and MacOS.

I cannot find what I'm looking for and I need IT Help

Reserve a space in DiSCO.

Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.

Request a new phone, speakerphone, conference call, phone move, or telecommunications service order.

Request to change shared folder permissions.

Report an issue with a classroom computer, projector, meeting room, or student/lab machine.

Recover a file from a local hard drive, St. Olaf network share, or Google Drive.

Connect to WiFi (wireless), request an ethernet port activation. Gamers and esports request network activation.

Report an issue with a network file/folder, Google File Stream, and Google Drive.

Request to setup or install a printer.

Report an issue with your Ole Card.

Report issues with G Suite: Gmail (email), calendar, drive, drive file stream, groups, 2-step authentication, and forms.

Reserve or checkout equipment such as laptops and iPads.

Request assistance with your Moodle course, including course design and metacourse creation.

Printing issues with a department printer, MFC and stoPrint.

Assistance or questions about classroom recording and Panopto.

Request hardware and software for new employees.