Popular Services

Requests for add-ons and access/ownership changes of calendar, Gmail, groups, and drive (files).

For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.

Report an issue with a classroom computer, projector, meeting room, or student/lab machine.

Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.

Request a Zoom Pro license. Ask questions or request assistance on video conferencing (Google Meet, Zoom).

Request materials, software or other technology from the DiSCO and Cave. This could include requesting use of existing tools or to request new equipment, software or materials be added.

I cannot find what I'm looking for and I need IT Help

Request hardware to order, return or recycle.

Report an issue with your Ole Card.

Request an update, upgrade or installation of St. Olaf software.

Request an increase in Gmail and Google Drive storage.

Request a name change, account extension, or temporary re-activation or deactivation of email.

Connect to WiFi (wireless), request an ethernet port activation. Gamers and esports request network activation.

Printing issues with a department printer, MFC and stoPrint.

Report an issue with your phone, phone software or voicemail.

Request hardware and software for new employees.

Request a new phone, speakerphone, conference call, phone move, enable Sangoma Phone Desktop Client, or telecommunications service order.

Report an issue with your Moodle access or a problem with your course.

Report an issue with Administrative software/services not found elsewhere.

Request to change shared folder permissions.

Report an issue with a network file/folder, Google File Stream, and Google Drive.

Request assistance with your Moodle course, including course design and metacourse creation.

Reserve a space in DiSCO.

Reserve or checkout equipment such as laptops and iPads.

Report an issue with the SIS website.