Popular Services

For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.

Request a name change, account extension, or temporary re-activation or deactivation of email.

Printing issues with a department printer, MFC and stoPrint.

Requests for add-ons and access/ownership changes of calendar, Gmail, groups, and drive (files).

Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.

Request an increase in Gmail and Google Drive storage.

Request an update, upgrade or installation of St. Olaf software.

Request a Zoom Pro license. Ask questions or request assistance on video conferencing (Google Meet, Zoom).

Report an issue with St. Olaf software, including Microsoft Office, Adobe, Windows and MacOS.

Request hardware to order, return or recycle.

Reserve a space in DiSCO.

Request to change shared folder permissions.

Request materials, software or other technology from the DiSCO and Cave. This could include requesting use of existing tools or to request new equipment, software or materials be added.

Connect to WiFi (wireless), request an ethernet port activation. Gamers and esports request network activation.

Report issues with eduroam, WiFi (wireless), ethernet, VPN, or the internet.

Request assistance with your Moodle course, including course design and metacourse creation.

Report an issue with a classroom computer, projector, meeting room, or student/lab machine.

Request a new phone, speakerphone, conference call, phone move, enable Sangoma Phone Desktop Client, or telecommunications service order.

Report an issue with a network file/folder, Google File Stream, and Google Drive.

Request a new site, plugin, access, extra space or a vanity URL.

I cannot find what I'm looking for and I need IT Help

Request access to either RStudio server for your class or research, or request packages be installed.

Request to setup or install a printer.

Report an issue with your phone, phone software or voicemail.

Reserve or checkout equipment such as laptops and iPads.