Popular Services
Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.
For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.
Request a name change, account extension, or temporary re-activation or deactivation of email.
Request an update, upgrade or installation of St. Olaf software.
Requests for add-ons and access/ownership changes of calendar, Gmail, groups, and drive (files).
Report an issue with St. Olaf software, including Microsoft Office, Adobe, Windows and MacOS.
Request assistance with your Moodle course, including course design and metacourse creation.
Request an increase in Gmail and Google Drive storage.
Report issues with eduroam, WiFi (wireless), ethernet, VPN, or the internet.
Request materials, software or other technology from the DiSCO and Cave. This could include requesting use of existing tools or to request new equipment, software or materials be added.
Request a new phone, speakerphone, conference call, phone move, enable Sangoma Phone Desktop Client, or telecommunications service order.
Reserve or checkout equipment such as laptops and iPads.
Report an issue with a classroom computer, projector, meeting room, or student/lab machine.
Report an issue with your Moodle access or a problem with your course.
Report incorrect or updated information for the online directory.
Assistance or questions about classroom recording and Panopto.
Report issues with G Suite: Gmail (email), calendar, drive, drive file stream, groups, 2-step authentication, and forms.
Request a Zoom Pro license. Ask questions or request assistance on video conferencing (Google Meet, Zoom).
Request access to either RStudio server for your class or research, or request packages be installed.
Recent graduates can request access to an existing portfolio or deletion of an old site.