Popular Services

Reserve or checkout equipment such as laptops, clickers, sound system, iPads, and audio-visual equipment.

Request materials, software or other technology from the DiSCO and Cave. This could include requesting use of existing tools or to request new equipment, software or materials be added.

Request a name change, account extension, or temporary re-activation or deactivation of email.

For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.

Request an update, upgrade or installation of St. Olaf software.

Report an issue with St. Olaf software, including Microsoft Office, Adobe, Windows and MacOS.

Request hardware to order, return or recycle.

Printing issues with a department printer, MFC and stoPrint.

Requests for add-ons and access/ownership changes of calendar, Gmail, groups, and drive (files).

Recover a file from a local hard drive, St. Olaf network share, or Google Drive.

Request an increase in Gmail and Google Drive storage.

Report an issue or ask a question about either RStudio Servers.

Report issues with eduroam, WiFi (wireless), ethernet, VPN, or the internet.

Request a new phone, speakerphone, conference call, phone move, or telecommunications service order.

I cannot find what I'm looking for and I need IT Help

Report an issue with a classroom computer, projector, meeting room, or student/lab machine.

Report issues with G Suite: Gmail (email), calendar, drive, drive file stream, groups, 2-step authentication, and forms.

Request a 3D print or specialty printing project.

Report an issue with any St. Olaf-affiliated website.

Request a Zoom Pro license. Ask questions or request assistance on video conferencing (Google Meet, Zoom).

Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.

Report an issue with the SIS website.

Report an issue with the Financial Aid software, PowerFAIDS.

Report an issue with your Moodle or Google Classroom access or a problem with your course.