Popular Services
Requests for add-ons and access/ownership changes of calendar, Gmail, groups, and drive (files).
For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.
Request an update, upgrade or installation of St. Olaf software.
Report an issue with St. Olaf software, including Microsoft Office, Adobe, Windows and MacOS.
Request assistance with your Moodle course, including course design and metacourse creation.
Connect to WiFi (wireless), request an ethernet port activation. Gamers and esports request network activation.
Request materials, software or other technology from the DiSCO and Cave. This could include requesting use of existing tools or to request new equipment, software or materials be added.
Request a name change, account extension, or temporary re-activation or deactivation of email.
Report issues with eduroam, WiFi (wireless), ethernet, VPN, or the internet.
Request a new phone, speakerphone, conference call, phone move, enable Sangoma Phone Desktop Client, or telecommunications service order.
Report an issue with a network file/folder, Google File Stream, and Google Drive.
Request a consultation with an IT staff member on technology, hardware, software, teaching and learning.
Request an increase in Gmail and Google Drive storage.
Request access to either RStudio server for your class or research, or request packages be installed.
Recover a file from a local hard drive, St. Olaf network share, or Google Drive.
Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.
Report an issue with a classroom computer, projector, meeting room, or student/lab machine.
Request hardware and software for new employees.