Popular Services
Request materials, software or other technology from the DiSCO and Cave. This could include requesting use of existing tools or to request new equipment, software or materials be added.
Requests for add-ons and access/ownership changes of calendar, Gmail, groups, and drive (files).
Request a name change, account extension, or temporary re-activation or deactivation of email.
Request an update, upgrade or installation of St. Olaf software.
Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.
Request an increase in Gmail and Google Drive storage.
Reserve or checkout equipment such as laptops and iPads.
Report an issue with St. Olaf software, including Microsoft Office, Adobe, Windows and MacOS.
Request hardware and software for new employees.
Request a new phone, speakerphone, conference call, phone move, enable Sangoma Phone Desktop Client, or telecommunications service order.
Report an issue with your Moodle access or a problem with your course.
For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.
Request access to either RStudio server for your class or research, or request packages be installed.
Connect to WiFi (wireless), request an ethernet port activation. Gamers and esports request network activation.
Report an issue with your phone, phone software or voicemail.
Recover a file from a local hard drive, St. Olaf network share, or Google Drive.
Report an issue or ask a question about either RStudio Servers.
Report issues with G Suite: Gmail (email), calendar, drive, drive file stream, groups, 2-step authentication, and forms.
Request a consultation with an IT staff member on technology, hardware, software, teaching and learning.