Popular Services

Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.


Requests for add-ons and access/ownership changes of calendar, Gmail, groups, and drive (files).


Request an increase in Gmail and Google Drive storage.


Report issues with eduroam, WiFi (wireless), ethernet, VPN, or the internet.


Request hardware to order, return or recycle.


I cannot find what I'm looking for and I need IT Help


Connect to WiFi (wireless), request an ethernet port activation. Gamers and esports request network activation.


Request a new phone, speakerphone, conference call, phone move, enable Sangoma Phone Desktop Client, or telecommunications service order.


Report an issue with your phone, phone software or voicemail.


Request assistance with your Moodle course, including course design and metacourse creation.


Request an update, upgrade or installation of St. Olaf software.


For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.


Printing issues with a department printer, MFC and stoPrint.


Request a name change, account extension, or temporary re-activation or deactivation of email.


Report an issue with your Moodle access or a problem with your course.


Recover a file from a local hard drive, St. Olaf network share, or Google Drive.


Report an issue with a classroom computer, projector, meeting room, or student/lab machine.


Request hardware and software for new employees.


Request the move of a college owned computer and/or peripherals.


Report issues with G Suite: Gmail (email), calendar, drive, drive file stream, groups, 2-step authentication, and forms.


Request materials, software or other technology from the DiSCO and Cave. This could include requesting use of existing tools or to request new equipment, software or materials be added.


Request instruction tailored to a class or group.


Request a new site, plugin, access, extra space or a vanity URL.


Boodlebox is an AI aggregator that provides access to all the major AI models, including the pro versions, all in one place. It also includes a library of pre-built chatbots, as well as a custom chatbot builder, among other tools. Anyone can create an account and try out Boodlebox for free (5 prompts/day). We also have a limited pool of premium licenses available by request. Priority for these licenses will be given to those who wish to experiment with Boodlebox for specific projects or course use.