Popular Services
Requests for add-ons and access/ownership changes of calendar, Gmail, groups, and drive (files).
For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.
Request an update, upgrade or installation of St. Olaf software.
Request an increase in Gmail and Google Drive storage.
Request materials, software or other technology from the DiSCO and Cave. This could include requesting use of existing tools or to request new equipment, software or materials be added.
Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.
Request a name change, account extension, or temporary re-activation or deactivation of email.
Reserve or checkout equipment such as laptops, clickers, sound system, iPads, and audio-visual equipment.
Request a new phone, speakerphone, conference call, phone move, or telecommunications service order.
Request assistance with your Moodle course, including course design and metacourse creation.
Report incorrect or updated information for the online directory.
Report issues with eduroam, WiFi (wireless), ethernet, VPN, or the internet.
Request a consultation with an IT staff member on technology, hardware, software, teaching and learning.
Report an issue with St. Olaf software, including Microsoft Office, Adobe, Windows and MacOS.
Report issues with G Suite: Gmail (email), calendar, drive, drive file stream, groups, 2-step authentication, and forms.
Connect to WiFi (wireless), request an ethernet port activation or switch. Gamers and esports request network activation.
Report an issue or ask a question about either RStudio Servers.
Recover a file from a local hard drive, St. Olaf network share, or Google Drive.
Report an Issue with Lawson. This includes if you are having issues with logging into Employee Self-Service or with a Lawson Budget Report.