Popular Services
Request an update, upgrade or installation of St. Olaf software.
For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.
Request a new phone, speakerphone, conference call, phone move, enable Sangoma Phone Desktop Client, or telecommunications service order.
Request hardware and software for new employees.
Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.
Requests for add-ons and access/ownership changes of calendar, Gmail, groups, and drive (files).
Request a name change, account extension, or temporary re-activation or deactivation of email.
Request assistance with your Moodle course, including course design and metacourse creation.
Report an issue with St. Olaf software, including Microsoft Office, Adobe, Windows and MacOS.
Connect to WiFi (wireless), request an ethernet port activation. Gamers and esports request network activation.
Report issues with eduroam, WiFi (wireless), ethernet, VPN, or the internet.
Request a Zoom Pro license. Ask questions or request assistance on video conferencing (Google Meet, Zoom).
Request materials, software or other technology from the DiSCO and Cave. This could include requesting use of existing tools or to request new equipment, software or materials be added.
Request an increase in Gmail and Google Drive storage.
Report an issue with your phone, phone software or voicemail.
Report an issue with your Moodle access or a problem with your course.
Report scareware, malware, or virus issue on computer.
Boodlebox is an AI aggregator that provides access to all the major AI models, including the pro versions, all in one place. It also includes a library of pre-built chatbots, as well as a custom chatbot builder, among other tools. Anyone can create an account and try out Boodlebox for free (5 prompts/day). We also have a limited pool of premium licenses available by request. Priority for these licenses will be given to those who wish to experiment with Boodlebox for specific projects or course use.
Report issues with G Suite: Gmail (email), calendar, drive, drive file stream, groups, 2-step authentication, and forms.