Reserve or checkout equipment such as laptops, clickers, sound system, iPads, and audio-visual equipment.
Request an update, upgrade or installation of St. Olaf software.
For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.
Request a name change, account extension, or temporary re-activation or deactivation of email.
Report an issue with St. Olaf software, including Microsoft Office, Adobe, Windows and MacOS.
Request hardware to order, return or recycle.
Request a new phone, speakerphone, conference call, phone move, or telecommunications service order.
Request a Zoom Pro license. Ask questions or request assistance on video conferencing (Google Meet, Zoom).
Report incorrect or updated information for the online directory.
Report an issue with your Moodle or Google Classroom access or a problem with your course.
I cannot find what I'm looking for and I need IT Help
Request assistance with your Moodle or Google Classroom course, including course design and metacourse creation.
Request materials, software or other technology from the DiSCO and Cave. This could include requesting use of existing tools or to request new equipment, software or materials be added.
Request hardware and software for new employees.
Report an issue with the SIS website.
Report an issue with Perceptive Content (ImageNow).
Requests for add-ons and access/ownership changes of Gmail, Google groups, calendar or files.
Report issues with eduroam, WiFi (wireless), ethernet, VPN, or the internet.
Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.
Reserve a space in DiSCO.
Request a consultation with an IT staff member on technology, hardware, software, teaching and learning.
Printing issues with a department printer, MFC and stoPrint.
Report an issue with the Raiser's Edge software.
Report issues with G Suite: Gmail (email), calendar, drive, drive file stream, groups, 2-step authentication, and forms.
Report an Issue with Lawson. This includes if you are having issues with logging into Employee Self-Service or with a Lawson Budget Report.