Popular Services
For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.
Request a name change, account extension, or temporary re-activation or deactivation of email.
Request an increase in Gmail and Google Drive storage.
Requests for add-ons and access/ownership changes of calendar, Gmail, groups, and drive (files).
Report issues with eduroam, WiFi (wireless), ethernet, VPN, or the internet.
Request a Zoom Pro license. Ask questions or request assistance on video conferencing (Google Meet, Zoom).
Report an issue with St. Olaf software, including Microsoft Office, Adobe, Windows and MacOS.
Request a new phone, speakerphone, conference call, phone move, enable Sangoma Phone Desktop Client, or telecommunications service order.
Report incorrect or updated information for the online directory.
Report an issue with your phone, phone software or voicemail.
Request an update, upgrade or installation of St. Olaf software.
Connect to WiFi (wireless), request an ethernet port activation. Gamers and esports request network activation.
Report an issue with your Moodle access or a problem with your course.
Request materials, software or other technology from the DiSCO and Cave. This could include requesting use of existing tools or to request new equipment, software or materials be added.
Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.
Assistance or questions about classroom recording and Panopto.
Report an issue with a classroom computer, projector, meeting room, or student/lab machine.
Report an issue with Administrative software/services not found elsewhere.
Reserve or checkout equipment such as laptops and iPads.