Popular Services
Request a new site, plugin, access, extra space or a vanity URL.
Request an update, upgrade or installation of St. Olaf software.
Request an increase in Gmail and Google Drive storage.
Request assistance with your Moodle course, including course design and metacourse creation.
Request a new phone, speakerphone, conference call, phone move, or telecommunications service order.
Reserve or checkout equipment such as laptops, clickers, sound system, iPads, and audio-visual equipment.
For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.
Requests for add-ons and access/ownership changes of calendar, Gmail, groups, and drive (files).
Request a name change, account extension, or temporary re-activation or deactivation of email.
Request materials, software or other technology from the DiSCO and Cave. This could include requesting use of existing tools or to request new equipment, software or materials be added.
Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.
Report issues with G Suite: Gmail (email), calendar, drive, drive file stream, groups, 2-step authentication, and forms.
Request hardware and software for new employees.
Report an issue with a classroom computer, projector, meeting room, or student/lab machine.
Report an issue with St. Olaf software, including Microsoft Office, Adobe, Windows and MacOS.
Report issues with eduroam, WiFi (wireless), ethernet, VPN, or the internet.
Recover a file from a local hard drive, St. Olaf network share, or Google Drive.
Report an issue with a network file/folder, Google File Stream, and Google Drive.
Assistance or questions about classroom recording and Panopto.