Popular Services
For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.
Request an update, upgrade or installation of St. Olaf software.
Connect to WiFi (wireless), request an ethernet port activation. Gamers and esports request network activation.
Request a new phone, speakerphone, conference call, phone move, enable Sangoma Phone Desktop Client, or telecommunications service order.
Request hardware and software for new employees.
Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.
Requests for add-ons and access/ownership changes of calendar, Gmail, groups, and drive (files).
Request a name change, account extension, or temporary re-activation or deactivation of email.
Request software or other technology from the DiSCO.
Request an increase in Gmail and Google Drive storage.
Request a new site, plugin, access, extra space or a vanity URL.
Boodlebox is an AI aggregator that provides access to all the major AI models, including the pro versions, all in one place. It also includes a library of pre-built chatbots, as well as a custom chatbot builder, among other tools. Anyone can create an account and try out Boodlebox for free (5 prompts/day). We also have a limited pool of premium licenses available by request. Priority for these licenses will be given to those who wish to experiment with Boodlebox for specific projects or course use.
Report an issue with St. Olaf software, including Microsoft Office, Adobe, Windows and MacOS.
Recover a file from a local hard drive, St. Olaf network share, or Google Drive.
Request a Zoom Pro license. Ask questions or request assistance on video conferencing (Google Meet, Zoom).
Request assistance with your Moodle course, including course design and metacourse creation.
Recent graduates can request access to an existing portfolio or deletion of an old site.
Request a consultation with an IT staff member on technology, hardware, software, teaching and learning.
Report issues with G Suite: Gmail (email), calendar, drive, drive file stream, groups, 2-step authentication, and forms.