Popular Services

Request a new phone, speakerphone, conference call, phone move, enable Sangoma Phone Desktop Client, or telecommunications service order.


For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.


Request a name change, account extension, or temporary re-activation or deactivation of email.


Requests for add-ons and access/ownership changes of calendar, Gmail, groups, and drive (files).


Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.


Request hardware to order, return or recycle.


Request an update, upgrade or installation of St. Olaf software.


Request an increase in Gmail and Google Drive storage.


Report an issue with St. Olaf software, including Microsoft Office, Adobe, Windows and MacOS.


Reserve or checkout equipment such as laptops and iPads.


Connect to WiFi (wireless), request an ethernet port activation. Gamers and esports request network activation.


Recover a file from a local hard drive, St. Olaf network share, or Google Drive.


Request hardware and software for new employees.


I cannot find what I'm looking for and I need IT Help


Report an issue with Administrative software/services not found elsewhere.


Request materials, software or other technology from the DiSCO and Cave. This could include requesting use of existing tools or to request new equipment, software or materials be added.


Printing issues with a department printer, MFC and stoPrint.


Report an issue or ask a question about either RStudio Servers.


Report an issue with a network file/folder, Google File Stream, and Google Drive.


Report an issue with a physical fax machine or email fax service.


Report issues with eduroam, WiFi (wireless), ethernet, VPN, or the internet.


Get help with general how-to questions.


Request assistance with your Moodle course, including course design and metacourse creation.


Report an issue with a classroom computer, projector, meeting room, or student/lab machine.