Popular Services
Request a name change, account extension, or temporary re-activation or deactivation of email.
Request an update, upgrade or installation of St. Olaf software.
For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.
Requests for add-ons and access/ownership changes of calendar, Gmail, groups, and drive (files).
Request an increase in Gmail and Google Drive storage.
Connect to WiFi (wireless), request an ethernet port activation. Gamers and esports request network activation.
Report an issue with a classroom computer, projector, meeting room, or student/lab machine.
Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.
Request materials, software or other technology from the DiSCO and Cave. This could include requesting use of existing tools or to request new equipment, software or materials be added.
Recover a file from a local hard drive, St. Olaf network share, or Google Drive.
Report issues with eduroam, WiFi (wireless), ethernet, VPN, or the internet.
Report an issue with a network file/folder, Google File Stream, and Google Drive.
Reserve or checkout equipment such as laptops and iPads.
Request a consultation with an IT staff member on technology, hardware, software, teaching and learning.
Request assistance with your Moodle course, including course design and metacourse creation.
Report an issue with St. Olaf software, including Microsoft Office, Adobe, Windows and MacOS.
Report issues with G Suite: Gmail (email), calendar, drive, drive file stream, groups, 2-step authentication, and forms.
Request a new site, plugin, access, extra space or a vanity URL.