Popular Services
Requests for add-ons and access/ownership changes of calendar, Gmail, groups, and drive (files).
Connect to WiFi (wireless), request an ethernet port activation. Gamers and esports request network activation.
Request a name change, account extension, or temporary re-activation or deactivation of email.
Report an issue with St. Olaf software, including Microsoft Office, Adobe, Windows and MacOS.
For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.
Request an update, upgrade or installation of St. Olaf software.
Report an issue with a classroom computer, projector, meeting room, or student/lab machine.
Request hardware and software for new employees.
Report issues with eduroam, WiFi (wireless), ethernet, VPN, or the internet.
Request an increase in Gmail and Google Drive storage.
Recover a file from a local hard drive, St. Olaf network share, or Google Drive.
Request materials, software or other technology from the DiSCO and Cave. This could include requesting use of existing tools or to request new equipment, software or materials be added.
Reserve or checkout equipment such as laptops and iPads.
Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.
Request a new phone, speakerphone, conference call, phone move, enable Sangoma Phone Desktop Client, or telecommunications service order.
Request assistance with your Moodle course, including course design and metacourse creation.
Report incorrect or updated information for the online directory.
Report an issue with your Moodle access or a problem with your course.
Report an issue with a network file/folder, Google File Stream, and Google Drive.
Report an issue with your phone, phone software or voicemail.
Report an issue with Administrative software/services not found elsewhere.