Request an update, upgrade or installation of St. Olaf software.
Reserve or checkout equipment such as clickers, sound system, iPads, audio-visual equipment and laptops.
For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.
Request a name change, account extension, or temporary re-activation or deactivation of email.
Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.
Request materials, software or other technology from the DiSCO and Cave. This could include requesting use of existing tools or to request new equipment, software or materials be added.
Report an issue with St. Olaf software, including Microsoft Office, Adobe, Windows and MacOS.
Request hardware to order, return or recycle.
Report an issue with your phone, phone software or voicemail.
Request a Zoom Pro license. Ask questions or request assistance on video conferencing (Google Meet, Zoom).
I cannot find what I'm looking for and I need IT Help
Printing issues with a department printer, MFC and stoPrint.
Reserve a space in DiSCO.
Requests for add-ons and access/ownership changes of Gmail, Google groups, calendar or files.
Request a new site, plugin, access, extra space or a vanity URL.
Report scareware, malware, or virus issue on computer.
Report an issue with your Moodle or Google Classroom access or a problem with your course.
Request a consultation with an IT staff member on technology, hardware, software, teaching and learning.
Assistance or questions about classroom recording and Panopto.
Connect to WiFi (wireless), request an ethernet port activation or switch. Gamers and esports request network activation.
Report incorrect or updated information for the online directory.
Report issues with G Suite: Gmail (email), calendar, drive, drive file stream, groups, 2-step authentication, and forms.
Report an issue with a classroom computer, projector, meeting room, or student/lab machine.
Request a change or enhancement to Desktop (VL).
Request instruction tailored to a class or group.