Popular Services

Request a name change, account extension, or temporary re-activation or deactivation of email.

Request an update, upgrade or installation of St. Olaf software.

Report an issue with St. Olaf software, including Microsoft Office, Adobe, Windows and MacOS.

Requests for add-ons and access/ownership changes of calendar, Gmail, groups, and drive (files).

Request hardware and software for new employees.

For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.

Request materials, software or other technology from the DiSCO and Cave. This could include requesting use of existing tools or to request new equipment, software or materials be added.

Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.

Request an increase in Gmail and Google Drive storage.

Request assistance with your Moodle course, including course design and metacourse creation.

Report an issue with your phone, phone software or voicemail.

Report an issue with a network file/folder, Google File Stream, and Google Drive.

Reserve or checkout equipment such as laptops and iPads.

Request a new phone, speakerphone, conference call, phone move, enable Sangoma Phone Desktop Client, or telecommunications service order.

Connect to WiFi (wireless), request an ethernet port activation. Gamers and esports request network activation.

Recover a file from a local hard drive, St. Olaf network share, or Google Drive.

Report an issue logging into Slate, with a data feed to Slate, or with reports/mail merges with Slate.

Request to setup or install a printer.

Report an issue with your Moodle access or a problem with your course.

Printing issues with a department printer, MFC and stoPrint.

Report an issue with a classroom computer, projector, meeting room, or student/lab machine.

Request a Zoom Pro license. Ask questions or request assistance on video conferencing (Google Meet, Zoom).

Request hardware to order, return or recycle.

Request access to either RStudio server for your class or research, or request packages be installed.

Open a ticket for any issues related to the lab machines in RNS202 and RNS203.