Popular Services
For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.
Request hardware and software for new employees.
Request a new phone, speakerphone, conference call, phone move, enable Sangoma Phone Desktop Client, or telecommunications service order.
Requests for add-ons and access/ownership changes of calendar, Gmail, groups, and drive (files).
Recover a file from a local hard drive, St. Olaf network share, or Google Drive.
Report scareware, malware, or virus issue on computer.
Request an update, upgrade or installation of St. Olaf software.
Request a name change, account extension, or temporary re-activation or deactivation of email.
Request an increase in Gmail and Google Drive storage.
Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.
Request the move of a college owned computer and/or peripherals.
Report an issue with your phone, phone software or voicemail.
Connect to WiFi (wireless), request an ethernet port activation. Gamers and esports request network activation.
Report an issue with a network file/folder, Google File Stream, and Google Drive.
Report an issue with St. Olaf software, including Microsoft Office, Adobe, Windows and MacOS.
Request materials, software or other technology from the DiSCO and Cave. This could include requesting use of existing tools or to request new equipment, software or materials be added.
Report issues with eduroam, WiFi (wireless), ethernet, VPN, or the internet.
Request assistance or report an Information Security issue, including blocked websites.
Report an issue with Administrative software/services not found elsewhere.
Request assistance with your Moodle course, including course design and metacourse creation.