Request a Zoom Pro license. Ask questions or request assistance on video conferencing (Google Meet, Zoom).
Request hardware to order, return or recycle.
Request assistance with your Moodle or Google Classroom course, including course design and metacourse creation.
Request an update, upgrade or installation of St. Olaf software.
Request a consultation with an IT staff member on technology, hardware, software, teaching and learning.
Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.
For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.
Request a name change, account extension, or temporary re-activation or deactivation of email.
Report an issue with your Moodle or Google Classroom access or a problem with your course.
I cannot find what I'm looking for and I need IT Help
Request a new site, plugin, access, extra space or a vanity URL.
Connect to WiFi (wireless), request an ethernet port activation or switch.
Report an issue with a classroom computer, projector, meeting room, or student/lab machine.
Request a new phone, speakerphone, conference call or phone move.
Report an issue with your phone, phone software or voicemail.
Request the move of a college owned computer and/or peripherals.
Requests for add-ons and access/ownership changes of Gmail, Google groups, calendar or files.
Request to setup or install a printer.
Assistance or questions about classroom recording and Panopto.
Printing issues with a department printer, MFC and stoPrint.
Report an issue with St. Olaf software, including Microsoft Office, Adobe, Windows and MacOS.
Report issues with G Suite: Gmail (email), calendar, drive, drive file stream, groups, 2-step authentication, and forms.
Report an issue with Desktop (VL).
Report issues with eduroam, WiFi (wireless), ethernet, VPN, or the internet.
Report an issue with the SIS website.