Popular Services
Request an increase in Gmail and Google Drive storage.
For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.
Requests for add-ons and access/ownership changes of calendar, Gmail, groups, and drive (files).
Request a new phone, speakerphone, conference call, phone move, enable Sangoma Phone Desktop Client, or telecommunications service order.
Request a name change, account extension, or temporary re-activation or deactivation of email.
Request hardware and software for new employees.
Request an update, upgrade or installation of St. Olaf software.
Report an issue with a network file/folder, Google File Stream, and Google Drive.
Connect to WiFi (wireless), request an ethernet port activation. Gamers and esports request network activation.
Report an issue with your phone, phone software or voicemail.
Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.
Request materials, software or other technology from the DiSCO and Cave. This could include requesting use of existing tools or to request new equipment, software or materials be added.
Report scareware, malware, or virus issue on computer.
Report issues with G Suite: Gmail (email), calendar, drive, drive file stream, groups, 2-step authentication, and forms.
Report an issue with St. Olaf software, including Microsoft Office, Adobe, Windows and MacOS.
Reserve or checkout equipment such as laptops and iPads.
Request a consultation with an IT staff member on technology, hardware, software, teaching and learning.
Request the move of a college owned computer and/or peripherals.
Report an issue with a classroom computer, projector, meeting room, or student/lab machine.