Popular Services

For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.


Request a name change, account extension, or temporary re-activation or deactivation of email.


Printing issues with a department printer, MFC and stoPrint.


Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.


Request an update, upgrade or installation of St. Olaf software.


Request materials, software or other technology from the DiSCO and Cave. This could include requesting use of existing tools or to request new equipment, software or materials be added.


Request an increase in Gmail and Google Drive storage.


Request a new phone, speakerphone, conference call, phone move, enable Sangoma Phone Desktop Client, or telecommunications service order.


Requests for add-ons and access/ownership changes of calendar, Gmail, groups, and drive (files).


Report scareware, malware, or virus issue on computer.


Report an issue with a classroom computer, projector, meeting room, or student/lab machine.


Connect to WiFi (wireless), request an ethernet port activation. Gamers and esports request network activation.


I cannot find what I'm looking for and I need IT Help


Request to setup or install a printer.


Request hardware to order, return or recycle.


Report issues with G Suite: Gmail (email), calendar, drive, drive file stream, groups, 2-step authentication, and forms.


Request to change shared folder permissions.


Request hardware and software for new employees.


Request a 3D print or specialty printing project.


Report an issue with a network file/folder, Google File Stream, and Google Drive.


Reserve or checkout equipment such as laptops and iPads.


Report issues with eduroam, WiFi (wireless), ethernet, VPN, or the internet.


Report an issue with the SIS website.


Report an issue with St. Olaf software, including Microsoft Office, Adobe, Windows and MacOS.