Popular Services

Request a name change, account extension, or temporary re-activation or deactivation of email.


Request an update, upgrade or installation of St. Olaf software.


Request an increase in Gmail and Google Drive storage.


Request materials, software or other technology from the DiSCO and Cave. This could include requesting use of existing tools or to request new equipment, software or materials be added.


For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.


Request hardware to order, return or recycle.


Printing issues with a department printer, MFC and stoPrint.


Reserve or checkout equipment such as laptops, clickers, sound system, iPads, and audio-visual equipment.


Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.


Requests for add-ons and access/ownership changes of calendar, Gmail, groups, and drive (files).


Request a new phone, speakerphone, conference call, phone move, or telecommunications service order.


Request access to either RStudio server for your class or research, or request packages be installed.


I cannot find what I'm looking for and I need IT Help


Connect to WiFi (wireless), request an ethernet port activation or switch. Gamers and esports request network activation.


Request a 3D print or specialty printing project.


Report an issue with a classroom computer, projector, meeting room, or student/lab machine.


Request assistance with your Moodle or Google Classroom course, including course design and metacourse creation.


Report an issue with a network file/folder, Google File Stream, and Google Drive.


Report an issue or ask a question about either RStudio Servers.


Request to setup or install a printer.


Request hardware and software for new employees.


Report an issue with the Financial Aid software, PowerFAIDS.


Request to change shared folder permissions.


Report an issue with any Microsoft Access database.