Popular Services
For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.
Request an update, upgrade or installation of St. Olaf software.
Connect to WiFi (wireless), request an ethernet port activation. Gamers and esports request network activation.
Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.
Request a name change, account extension, or temporary re-activation or deactivation of email.
Request software or other technology from the DiSCO.
Request hardware and software for new employees.
Requests for add-ons and access/ownership changes of calendar, Gmail, groups, and drive (files).
Boodlebox is an AI aggregator that provides access to all the major AI models, including the pro versions, all in one place. It also includes a library of pre-built chatbots, as well as a custom chatbot builder, among other tools. Anyone can create an account and try out Boodlebox for free (5 prompts/day). We also have a limited pool of premium licenses available by request. Priority for these licenses will be given to those who wish to experiment with Boodlebox for specific projects or course use.
Request a new phone, speakerphone, conference call, phone move, enable Sangoma Phone Desktop Client, or telecommunications service order.
Request assistance with your Moodle course, including course design and metacourse creation.
Request an increase in Gmail and Google Drive storage.
Recover a file from a local hard drive, St. Olaf network share, or Google Drive.
Request a new site, plugin, access, extra space or a vanity URL.
Report an issue with your Moodle access or a problem with your course.
Recent graduates can request access to an existing portfolio or deletion of an old site.
Request a consultation with an IT staff member on technology, hardware, software, teaching and learning.
Report issues with eduroam, WiFi (wireless), ethernet, VPN, or the internet.
Report an issue with a network file/folder, Google File Stream, and Google Drive.
Reserve or checkout equipment such as laptops and iPads.