For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.
Request an update, upgrade or installation of St. Olaf software.
Request hardware to order, return or recycle.
Report an issue with St. Olaf software, including Microsoft Office, Adobe, Windows and MacOS.
Request a consultation with an IT staff member on technology, hardware, software, teaching and learning.
Request a name change, account extension, or temporary re-activation or deactivation of email.
I cannot find what I'm looking for and I need IT Help
Request a Zoom Pro license. Ask questions or request assistance on video conferencing (Google Meet, Zoom).
Request a new phone, speakerphone, conference call, phone move, or telecommunications service order.
Reserve or checkout equipment such as laptops, clickers, sound system, iPads, and audio-visual equipment.
Request materials, software or other technology from the DiSCO and Cave. This could include requesting use of existing tools or to request new equipment, software or materials be added.
Report issues with eduroam, WiFi (wireless), ethernet, VPN, or the internet.
Requests for add-ons and access/ownership changes of Gmail, Google groups, calendar or files.
Request a new site, plugin, access, extra space or a vanity URL.
Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.
Request assistance with your Moodle or Google Classroom course, including course design and metacourse creation.
Printing issues with a department printer, MFC and stoPrint.
Request the move of a college owned computer and/or peripherals.
Report an issue with a shared folder, Google File Stream, and Google Drive.
Request a plugin installed or a class added to the IT-Managed RStudio Server.
Request hardware and software for new employees.
Connect to WiFi (wireless), request an ethernet port activation or switch. Gamers and esports request network activation.
Reserve a space in DiSCO.
Report an issue or ask a question with the IT-managed RStudio Server.
Report incorrect or updated information for the online directory.