Popular Services
For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.
Request materials, software or other technology from the DiSCO and Cave. This could include requesting use of existing tools or to request new equipment, software or materials be added.
Request a name change, account extension, or temporary re-activation or deactivation of email.
Request an increase in Gmail and Google Drive storage.
Requests for add-ons and access/ownership changes of calendar, Gmail, groups, and drive (files).
Request an update, upgrade or installation of St. Olaf software.
Report issues with eduroam, WiFi (wireless), ethernet, VPN, or the internet.
Report scareware, malware, or virus issue on computer.
Request assistance or report an Information Security issue, including blocked websites.
Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.
Report an issue with Administrative software/services not found elsewhere.
Connect to WiFi (wireless), request an ethernet port activation. Gamers and esports request network activation.
Request a consultation with an IT staff member on technology, hardware, software, teaching and learning.
Reserve or checkout equipment such as laptops and iPads.
Recover a file from a local hard drive, St. Olaf network share, or Google Drive.
Report an issue with St. Olaf software, including Microsoft Office, Adobe, Windows and MacOS.
Report issues with G Suite: Gmail (email), calendar, drive, drive file stream, groups, 2-step authentication, and forms.
Request hardware and software for new employees.
Request a change for a custom administrative website or report.