For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.
Report an issue with St. Olaf software, including Microsoft Office, Adobe, Windows and MacOS.
Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.
Printing issues with a department printer, MFC and stoPrint.
Report issues with eduroam, WiFi (wireless), ethernet, VPN, or the internet.
Request an update, upgrade or installation of St. Olaf software.
Request hardware to order, return or recycle.
Report issues with G Suite: Gmail (email), calendar, drive, drive file stream, groups, 2-step authentication, and forms.
Report an issue with a classroom computer, projector, meeting room, or student/lab machine.
Connect to WiFi (wireless) or request an ethernet port activation.
Request the move of a college owned computer and/or peripherals.
Request an account on Tightrope digital signage.
Request assistance with your Moodle course, including course design and metacourse creation.
Request materials, software or other technology from the DiSCO and Cave. This could include requesting use of existing tools or to request new equipment, software or materials be added.
Requests for add-ons and access/ownership changes of Gmail, Google groups, calendar or files.
Request a plugin installed or a class added to the IT-Managed RStudio Server.
Request to setup or install a printer.
I cannot find what I'm looking for and I need IT Help
Report an issue with any St. Olaf-affiliated website.
Reserve or checkout equipment such as clickers, sound system, iPads, audio-visual equipment and laptops.
Reserve a space in DiSCO.
Report an issue with your Moodle access or a problem with your course.
Report an issue with the SIS website.
Get help with general how-to questions.
Report an issue with Administrative software/services not found elsewhere.