Popular Services

Request a name change, account extension, or temporary re-activation or deactivation of email.

Connect to WiFi (wireless), request an ethernet port activation or switch. Gamers and esports request network activation.

Reserve or checkout equipment such as laptops, clickers, sound system, iPads, and audio-visual equipment.

Request an increase in Gmail and Google Drive storage.

Request an update, upgrade or installation of St. Olaf software.

Printing issues with a department printer, MFC and stoPrint.

Requests for add-ons and access/ownership changes of calendar, Gmail, groups, and drive (files).

Request materials, software or other technology from the DiSCO and Cave. This could include requesting use of existing tools or to request new equipment, software or materials be added.

Request assistance with your Moodle or Google Classroom course, including course design and metacourse creation.

Request hardware to order, return or recycle.

Report incorrect or updated information for the online directory.

For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.

Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.

Report an issue with St. Olaf software, including Microsoft Office, Adobe, Windows and MacOS.

Request to setup or install a printer.

Report issues with eduroam, WiFi (wireless), ethernet, VPN, or the internet.

I cannot find what I'm looking for and I need IT Help

Request hardware and software for new employees.

Request the move of a college owned computer and/or peripherals.

Report an issue with your Moodle or Google Classroom access or a problem with your course.

Report an issue with a network file/folder, Google File Stream, and Google Drive.

Request a Zoom Pro license. Ask questions or request assistance on video conferencing (Google Meet, Zoom).

Request access to either RStudio server for your class or research, or request packages be installed.

Report an issue or ask a question about either RStudio Servers.