Popular Services

Request a new phone, speakerphone, conference call, phone move, enable Sangoma Phone Desktop Client, or telecommunications service order.

For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.

Request a name change, account extension, or temporary re-activation or deactivation of email.

Requests for add-ons and access/ownership changes of calendar, Gmail, groups, and drive (files).

Request an update, upgrade or installation of St. Olaf software.

Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.

Request hardware to order, return or recycle.

Request an increase in Gmail and Google Drive storage.

Report an issue with St. Olaf software, including Microsoft Office, Adobe, Windows and MacOS.

Reserve or checkout equipment such as laptops and iPads.

Reserve a space in DiSCO.

Report an issue with a network file/folder, Google File Stream, and Google Drive.

Recover a file from a local hard drive, St. Olaf network share, or Google Drive.

I cannot find what I'm looking for and I need IT Help

Get help with general how-to questions.

Report an issue with Administrative software/services not found elsewhere.

Request materials, software or other technology from the DiSCO and Cave. This could include requesting use of existing tools or to request new equipment, software or materials be added.

Printing issues with a department printer, MFC and stoPrint.

Connect to WiFi (wireless), request an ethernet port activation. Gamers and esports request network activation.

Report an issue or ask a question about either RStudio Servers.

Report an issue with your Moodle access or a problem with your course.

Report issues with eduroam, WiFi (wireless), ethernet, VPN, or the internet.

Request hardware and software for new employees.

Report an issue with your phone, phone software or voicemail.

Report an issue with a physical fax machine or email fax service.