Popular Services
Requests for add-ons and access/ownership changes of calendar, Gmail, groups, and drive (files).
Request a name change, account extension, or temporary re-activation or deactivation of email.
Request materials, software or other technology from the DiSCO and Cave. This could include requesting use of existing tools or to request new equipment, software or materials be added.
Request an update, upgrade or installation of St. Olaf software.
For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.
Report issues with eduroam, WiFi (wireless), ethernet, VPN, or the internet.
Connect to WiFi (wireless), request an ethernet port activation. Gamers and esports request network activation.
Report an issue with St. Olaf software, including Microsoft Office, Adobe, Windows and MacOS.
Recover a file from a local hard drive, St. Olaf network share, or Google Drive.
Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.
Request an increase in Gmail and Google Drive storage.
Report an issue with Administrative software/services not found elsewhere.
Report issues with G Suite: Gmail (email), calendar, drive, drive file stream, groups, 2-step authentication, and forms.
Assistance or questions about classroom recording and Panopto.
Request assistance with your Moodle course, including course design and metacourse creation.
Request a consultation with an IT staff member on technology, hardware, software, teaching and learning.
Request hardware and software for new employees.
Request a new phone, speakerphone, conference call, phone move, enable Sangoma Phone Desktop Client, or telecommunications service order.