Popular Services

Request a name change, account extension, or temporary re-activation or deactivation of email.

Connect to WiFi (wireless), request an ethernet port activation. Gamers and esports request network activation.

For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.

Request an update, upgrade or installation of St. Olaf software.

Request an increase in Gmail and Google Drive storage.

Request hardware to order, return or recycle.

Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.

Requests for add-ons and access/ownership changes of calendar, Gmail, groups, and drive (files).

I cannot find what I'm looking for and I need IT Help

Printing issues with a department printer, MFC and stoPrint.

Request software or other technology from the DiSCO.

Report issues with eduroam, WiFi (wireless), ethernet, VPN, or the internet.

Request a new phone, speakerphone, conference call, phone move, enable Sangoma Phone Desktop Client, or telecommunications service order.

Report an issue with your Moodle access or a problem with your course.

Recover a file from a local hard drive, St. Olaf network share, or Google Drive.

Request assistance with your Moodle course, including course design and metacourse creation.

Request to setup or install a printer.

Report an issue with St. Olaf software, including Microsoft Office, Adobe, Windows and MacOS.

Reserve or checkout equipment such as laptops and iPads.

Report an issue with a classroom computer, projector, meeting room, or student/lab machine.

Report an issue with a network file/folder, Google File Stream, and Google Drive.

Request to change shared folder permissions.

Assistance or questions about classroom recording and Panopto.

Reserve a space in DiSCO.

Report incorrect or updated information for the online directory.