File Recovery Request


Recover a lost file from your local hard drive, Time Machine, or St. Olaf network share (on-campus file storage).

For Google Drive requests:

  1. If you were the owner, please visit their how-to guide
  2. If you had access to a file/folder, but lost access, please click the Request Service button at the right (or bottom, depending on your screen size). 
  3. If you need to recover a file or documents from someone else's Google Drive, please fill out a Google Request. This requires approval, and you will be notified when the request is approved or denied. 

Self Service

Windows Users: use the Previous Version feature to recover files from a St. Olaf network share (on-campus file storage). 

Support Level

Personal devices: best effort support

Request Service


Service ID: 40342
Fri 11/1/19 3:14 PM
Tue 9/6/22 4:50 PM