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Services or Offerings?
Account Issue
  1. Services
  2. Account & Login
For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.
Account Request
  1. Services
  2. Account & Login
Request a name change, account extension, or temporary re-activation or deactivation of email.
Adirondack (Housing Director) Issue
  1. Services
  2. Administrative Applications & Reporting
Report an issue with Adirondack THD.
Classroom Recording
  1. Services
  2. Teaching, Learning, & Research
Assistance or questions about classroom recording and Panopto.
Classroom, Lab or Meeting Room Issue
  1. Services
  2. Hardware & Software
Report an issue with a classroom computer, projector, meeting room, or student/lab machine.
Consultation
  1. Services
  2. Consulting & How To...
Request a consultation with an IT staff member on technology, hardware, software, teaching and learning.
CS Gold Issue
  1. Services
  2. Administrative Applications & Reporting
Report an issue with CSGold.
CS Lab Machine Issue
  1. Services
  2. Hardware & Software
Open a ticket for any issues related to the lab machines in RNS202 and RNS203.
Custom Administrative Requests
  1. Services
  2. Administrative Applications & Reporting
Request a change for a custom administrative website or report.
Desktop (VL) Issue
  1. Services
  2. Administrative Applications & Reporting
Report an issue with Desktop (VL).
Desktop (VL) Request
  1. Services
  2. Administrative Applications & Reporting
Request a change or enhancement to Desktop (VL).
Digital Signage Account Request
  1. Services
  2. Communication and Collaboration
Request an account on Carousel (Tightrope) digital signage.
Digital Signage Issue
  1. Services
  2. Communication and Collaboration
Report an issue with the Carousel (Tightrope) digital signage screens or website.
DiSCO Resource Request
  1. Services
  2. Teaching, Learning, & Research
Request materials, software or other technology from the DiSCO and Cave. This could include requesting use of existing tools or to request new equipment, software or materials be added.
DiSCO Room Reservations
  1. Services
  2. Teaching, Learning, & Research
Reserve a space in DiSCO.