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For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.

Request a name change, account extension, or temporary re-activation or deactivation of email.

Report an issue with Adirondack THD.

Boodlebox is an AI aggregator that provides access to all the major AI models, including the pro versions, all in one place. It also includes a library of pre-built chatbots, as well as a custom chatbot builder, among other tools. Anyone can create an account and try out Boodlebox for free (5 prompts/day). We also have a limited pool of premium licenses available by request. Priority for these licenses will be given to those who wish to experiment with Boodlebox for specific projects or course use.

Assistance or questions about classroom recording and Panopto.

Report an issue with a classroom computer, projector, meeting room, or student/lab machine.

Request a consultation with an IT staff member on technology, hardware, software, teaching and learning.

Report an issue with CSGold.

Open a ticket for any issues related to the lab machines in RNS202 and RNS203.

Request a change for a custom administrative website or report.

Report an issue with Desktop (VL).

Request a change or enhancement to Desktop (VL).

Request an account on Carousel (Tightrope) digital signage.

Report an issue with the Carousel (Tightrope) digital signage screens or website.

Request materials, software or other technology from the DiSCO and Cave. This could include requesting use of existing tools or to request new equipment, software or materials be added.