Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.
Printing issues with a department printer, MFC and stoPrint.
For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.
Report an issue with St. Olaf software, including Microsoft Office, Adobe, Windows and MacOS.
Request a change for a custom administrative website or report.
Open a ticket for any issues related to the lab machines in RNS202 and RNS203.
Report issues with eduroam, WiFi (wireless), ethernet, VPN, or the internet.
Request instruction tailored to a class or group.
Report an issue with a classroom computer, projector, meeting room, or student/lab machine.
Request hardware to order, return or recycle.
Request to setup or install a printer.
Reserve or checkout equipment such as clickers, sound system, iPads, audio-visual equipment and laptops.
Report an issue with any St. Olaf-affiliated website.
Report an issue with CSGold.
Report issues with St. Olaf bikes.
Report an issue with your Ole Card.
Request an account on Tightrope digital signage.
Assistance or questions on resources with media conversion.
Request a consultation with an IT staff member on technology, hardware, software, teaching and learning.
Report an issue with Leepfrog.
Connect to WiFi (wireless) or request an ethernet port activation.
Request assistance or ask questions about video conferencing, including Google Meet, Zoom, or Skype.
Request materials, software or other technology from the DiSCO and Cave. This could include requesting use of existing tools or to request new equipment, software or materials be added.
Report an issue with a shared folder, Google File Stream, and Google Drive.
Request a 3D print or specialty printing project.