Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.
Request assistance with your Moodle or Google Classroom course, including course design and metacourse creation.
Report an issue with Perceptive Content (ImageNow).
Request a new site, plugin, access, extra space or a vanity URL.
For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.
Request a name change, account extension, or temporary re-activation or deactivation of email.
Connect to WiFi (wireless), request an ethernet port activation or switch. Gamers and esports request network activation.
Report issues with video conferencing (Google Meet, Zoom).
Reserve or checkout equipment such as clickers, sound system, iPads, audio-visual equipment and laptops.
Request a Zoom Pro license. Ask questions or request assistance on video conferencing (Google Meet, Zoom).
Printing issues with a department printer, MFC and stoPrint.
Request an update, upgrade or installation of St. Olaf software.
Request instruction tailored to a class or group.
Request materials, software or other technology from the DiSCO and Cave. This could include requesting use of existing tools or to request new equipment, software or materials be added.
Open a ticket for any issues related to the lab machines in RNS202 and RNS203.
Request assistance or report an Information Security issue, including blocked websites.
Get help with general how-to questions.
Request a 3D print or specialty printing project.
Assistance or questions on resources with media conversion.
I cannot find what I'm looking for and I need IT Help
Reserve a space in DiSCO.
Report an issue with your phone, phone software or voicemail.
Request hardware to order, return or recycle.
Request to setup or install a printer.
Request an account on Tightrope digital signage.