My Recently Visited Services

Request a new phone, speakerphone, conference call, phone move, enable Sangoma Phone Desktop Client, or telecommunications service order.

Request an update, upgrade or installation of St. Olaf software.

Request hardware and software for new employees.

For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.

Request a consultation with an IT staff member on technology, hardware, software, teaching and learning.

Report issues with eduroam, WiFi (wireless), ethernet, VPN, or the internet.

I cannot find what I'm looking for and I need IT Help

Report incorrect or updated information for the online directory.

Report an issue logging into Slate, with a data feed to Slate, or with reports/mail merges with Slate.

Report an issue with a classroom computer, projector, meeting room, or student/lab machine.

Report an issue with Administrative software/services not found elsewhere.

Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.

Reserve or checkout equipment such as laptops and iPads.

Report an issue with your Moodle access or a problem with your course.

Report an issue with St. Olaf software, including Microsoft Office, Adobe, Windows and MacOS.

Request a Zoom Pro license. Ask questions or request assistance on video conferencing (Google Meet, Zoom).

Reserve a space in DiSCO.

Request instruction tailored to a class or group.

Connect to WiFi (wireless), request an ethernet port activation. Gamers and esports request network activation.

Request assistance with your Moodle course, including course design and metacourse creation.

Request materials, software or other technology from the DiSCO and Cave. This could include requesting use of existing tools or to request new equipment, software or materials be added.

Request an increase in Gmail and Google Drive storage.

Report issues with G Suite: Gmail (email), calendar, drive, drive file stream, groups, 2-step authentication, and forms.

Request new PowerFAIDS workstation, new scheduler task or new interface.

Report an issue with any Microsoft Access database.