Request an update, upgrade or installation of St. Olaf software.
Request hardware to order, return or recycle.
Report an issue with a physical fax machine or email fax service.
Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.
Report an issue with a classroom computer, projector, meeting room, or student/lab machine.
Request use of the St. Olaf drone and pilot for course work or research.
Report an issue with your Ole Card.
Request a Zoom Pro license. Ask questions or request assistance on video conferencing (Google Meet, Zoom).
For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.
Request a new site, plugin, access, extra space or a vanity URL.
Request assistance with your Moodle or Google Classroom course, including course design and metacourse creation.
Connect to WiFi (wireless), request an ethernet port activation or switch. Gamers and esports request network activation.
Report an issue with CSGold.
Report an issue with St. Olaf software, including Microsoft Office, Adobe, Windows and MacOS.
Recent graduates can request access to an existing portfolio or deletion of an old site.
Request instruction tailored to a class or group.
Request a plugin installed or a class added to the IT-Managed RStudio Server.
Get help with general how-to questions.
Report incorrect or updated information for the online directory.
Report an issue with your phone, phone software or voicemail.
Request a new phone, speakerphone, conference call, phone move, or telecommunications service order.
Request a name change, account extension, or temporary re-activation or deactivation of email.
Report an issue with Administrative software/services not found elsewhere.
Report an issue logging into Slate, with a data feed to Slate, or with reports/mail merges with Slate.
Request materials, software or other technology from the DiSCO and Cave. This could include requesting use of existing tools or to request new equipment, software or materials be added.