My Recently Visited Services
Report an issue with the Raiser's Edge software.
Report an issue with St. Olaf software, including Microsoft Office, Adobe, Windows and MacOS.
Request a name change, account extension, or temporary re-activation or deactivation of email.
Request materials, software or other technology from the DiSCO and Cave. This could include requesting use of existing tools or to request new equipment, software or materials be added.
For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.
Request an update, upgrade or installation of St. Olaf software.
Request a new phone, speakerphone, conference call, phone move, enable Sangoma Phone Desktop Client, or telecommunications service order.
Report an issue with your Moodle access or a problem with your course.
Request a Zoom Pro license. Ask questions or request assistance on video conferencing (Google Meet, Zoom).
Report an issue with a network file/folder, Google File Stream, and Google Drive.
Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.
Recover a file from a local hard drive, St. Olaf network share, or Google Drive.
Connect to WiFi (wireless), request an ethernet port activation. Gamers and esports request network activation.
Request a consultation with an IT staff member on technology, hardware, software, teaching and learning.
Request access to either RStudio server for your class or research, or request packages be installed.
Request an increase in Gmail and Google Drive storage.
Report an issue with the Financial Aid software, PowerFAIDS.
Report issues with eduroam, WiFi (wireless), ethernet, VPN, or the internet.
Open a ticket for any issues related to the lab machines in RNS202 and RNS203.
Report an issue with a classroom computer, projector, meeting room, or student/lab machine.