My Recently Visited Services
Report an issue with a classroom computer, projector, meeting room, or student/lab machine.
Assistance or questions about classroom recording and Panopto.
Report incorrect or updated information for the online directory.
Report an issue with the Carousel (Tightrope) digital signage screens or website.
Request a consultation with an IT staff member on technology, hardware, software, teaching and learning.
Recover a file from a local hard drive, St. Olaf network share, or Google Drive.
Request an increase in Gmail and Google Drive storage.
Reserve or checkout equipment such as laptops and iPads.
Request an account on Carousel (Tightrope) digital signage.
Request an update, upgrade or installation of St. Olaf software.
Recent graduates can request access to an existing portfolio or deletion of an old site.
Open a ticket for any issues related to the lab machines in RNS202 and RNS203.
Request a new phone, speakerphone, conference call, phone move, enable Sangoma Phone Desktop Client, or telecommunications service order.
Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.
Report issues with G Suite: Gmail (email), calendar, drive, drive file stream, groups, 2-step authentication, and forms.
Request access to either RStudio server for your class or research, or request packages be installed.
Report an issue with St. Olaf software, including Microsoft Office, Adobe, Windows and MacOS.
Report an issue with your Moodle access or a problem with your course.
Requests for add-ons and access/ownership changes of calendar, Gmail, groups, and drive (files).
For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.