This article applies to computers already running Windows 10 or Windows 11. If your computer has a Windows 7, these steps will not update your computer to Windows 10.
Make sure to review each step!
Before updating your Windows 10 or 11 Version, you should take some time to prepare your computer. You do not need to be connected to Carleton's network to upgrade. You can do the prep and upgrade from any location with a network connection. Set aside time to work through this list. Failing to do so could cause the upgrade to fail, rendering your computer unusable. You do not need to do these steps all at once, but you should keep track of what you have done so that you don't miss steps.
Identifying your Windows 10 or 11 Version
Preparing for the Upgrade
Special Prep: Update Graphics Drivers for Apple Hardware
1) Check Compatibility of Your Connected Devices and Disconnect Them
- Do you have a printer, scanner, or other peripheral in your office or at home? Please refer to the vendor website for compatibility information.
- Disconnect any printers, scanners, cameras, smart cards, or USB drives that are plugged directly into your computer.
2) Empty Your Trash!
- Don’t forget to do this!
3) Verify Your Free Disk Space
You will need 20GB of free space.
Update Windows 10 or 11
This process may take about an hour, depending on your network connection and how many outstanding updates are available. If you have a laptop, make sure your computer is plugged in to the power adapter during the upgrade.
1) Ensure that you're on the Campus Network
- If you are off campus or using the CarletonGuests wifi network, please connect to the GlobalProtect VPN (link opens in a new tab).
- If you're on campus connected to eduroam or the wired (ethernet) network, there should be no need to connect to the VPN.
2) Run Windows Update
- Before updating to Windows 10 (22H2) or Windows 11 (23H2), apply any outstanding updates (this includes optional updates):
- Windows 10 or 11 Update Process (link opens in a new tab)
- On some Windows 11 devices, the Windows 11 (23H2) update may start automatically. On others, the following option will appear under Windows Update. If it does, click Download & install.
3) Check your Windows Version
4) Running the Windows 10 Update Assistant
After You Update
1) Verify Your Patching Schedule
2) Check for further Windows Updates Again
3) Run System Updates
3) Test Your Applications and Connected Devices
- Launch your applications
- If you have printers or scanners or other connected devices (particularly at home) connecting and using them to make sure everything works as expected