By design, not all teaching stations and classrooms have all of the functionalities listed in the troubleshooting FAQ. Some functionalities are rare and some rooms won't even have a "teaching station" per se - there may just be a button box on the wall!
Find the issue you are experiencing below to try and address it yourself. You are always welcome to submit a classroom issue ticket at
https://stolafcarleton.teamdynamix.com/ or call Classroom Support at x5002.