Check your volume levels and mute buttons:
Be sure to check the volume levels and any 'muted' indicators in your app, overall on your device, and if there is one, on the touch screen at the teaching station.
*Sometimes teaching stations with the touch screen will not play sound until you have touched the volume slider - even if you just put it back where it was after moving it a bit.*
Button box setups may have a volume knob that should also be checked.
Check the sound output setting on your device:
If you are at a teaching station, there should be a note on its top surface indicating the appropriate choice for your device's sound settings to use the HDMI cable in that room.
The proper output if you are using the HDMI connection may be Crestron, Extron, or Epson.
If you are in a room with a 1/8" aux connection and want to use it, the correct output will be your device's headphone jack or 'speakers', depending on the device.
Are there multiple projectors in the room?
In the few rooms that have multiple projectors, you will see options on the Crestron touch screen that allow to choose which output in the room you want to 'hear' from. Make sure that you have chosen the appropriate one for your needs. The left side (the yellow one) is active in the example below.
The max volume isn't loud enough!
Classroom Technologies have limited maximum classroom volume levels in the programming in order to appropriately protect the system and the speakers. If you think an adjustment is needed in a particular space, please submit a ticket.
Didn't find what you needed? - Submit a classroom issue ticket or call Classroom Support at x5002