Zulu Softphone: Update Voicemail Greetings and Temporary Greeting

Zulu Instructions for updating your voicemail or temporary greeting

Open the Zulu software and if you are off campus make sure you are connected to the VPN

1. Click on the keypad icon on the blue icon bar
2. Click on or type *97
3. Click on the green phone icon
4. Enter your voicemail password (forgot your password - submit a Telecom Issue ticket to request a password reset)
5. Press 0 (zero) to access the voicemail settings
6. Listen to the prompts, which will help you record a new message or delete an existing message. Unavailable message is the main message to change when setting up your phone. 
   • Unavailable message - the main message that plays if the phone rings and you don't answer, or if you are on another call
   • Busy message - the message that plays when you forward calls to voicemail using Do Not Disturb 
   • Temporary message - this message should be used if you plan to be out of the office or on vacation.
     Once you record a temporary message, it will automatically be the default greeting for your voicemail. 
7. After recording a prompt press * to return to the main menu

Deactivate your Temporary Greeting

1. Press the keypad icon on the blue icon bar
2. Click on or type *97 and click on the green phone icon
3. Enter your voicemail password 
4. Press 0 (zero) to access the voicemail settings
5. Press 4 to go to the temporary greeting options 
6. Press 2 to erase your temporary greeting.