Zulu Instructions for updating your voicemail or temporary greeting
Open the Zulu software and if you are off campus make sure you are connected to the VPN

- Click on the keypad icon on the blue icon bar
- Click on or type *97
- Click on the green phone icon
- Enter your voicemail password (forgot your password - submit a Telecom Issue ticket to request a password reset)
- Press 0 (zero) to access the voicemail settings
- Listen to the prompts, which will help you record a new message or delete an existing message. Unavailable message is the main message to change when setting up your phone.
- Unavailable message - the main message that plays if the phone rings and you don't answer, or if you are on another call
- Busy message - the message that plays when you forward calls to voicemail using Do Not Disturb
- Temporary message - this message should be used if you plan to be out of the office or on vacation.
Once you record a temporary message, it will automatically be the default greeting for your voicemail.
- After recording a prompt press * to return to the main menu

Deactivate your Temporary Greeting
- Press the keypad icon on the blue icon bar
- Click on or type *97 and click on the green phone icon
- Enter your voicemail password
- Press 0 (zero) to access the voicemail settings
- Press 4 to go to the temporary greeting options
- Press 2 to erase your temporary greeting.