Zulu Softphone: Update Voicemail Greetings and Temporary Greeting


Make sure the VPN is on and the Zulu software is running

  1. Press the keypad icon to open the number pad
  2. Press the buttons or type *97
  3. Click the green phone icon
  4. Enter your voicemail password (forgot your password?)
  5. Press 0 (zero) to access the voicemail settings
  6. Listen to the prompts, which will help you record a new message or delete an existing message
    1. Unavailable message - the message that plays if the phone rings and you don't answer, or if you are on another call
    2. Busy message - the message that plays when you forward calls to voicemail using Do Not Disturb
    3. Your name - this plays for all who call you
    4. Temporary message - the message that plays while you are out of the office or on vacation, see important notes below
  7. After recording a prompt press * to return to the main menu

Temporary Greeting is Automatically Active

If you record a temporary message, it will automatically be the default active greeting for your voicemail.

To remove or turn off a temporary greeting, follow steps 1-6 above, and follow the prompts to delete the current temporary message.

Was this helpful?
0 reviews


Article ID: 111657
Mon 7/13/20 12:50 PM
Thu 5/26/22 10:07 AM

Related Articles (3)

Learn how to adjust the VoIP dashboard to allow you to manage your phone from this online interface
Learn how to initially set up voicemail prompts and change your voicemail password from on- and off-campus for your Zulu softphone.