Accessing Voicemail

Overview

This article applies to all non-Cisco VoIP phones (Granstream, Zulu, or extension-only configurations).

Voicemail messages will ONLY go to your email, and are not being stored by the phone or softphone.

Sample Voicemail Email

The subject line will read “New voicemail on your Carleton number” and there will be a sound file (.wav format) attached to the message.  The email body will contain the name of the caller (if available), the phone number they called from, the length of the message, and the date and time when it was left.

Click on the .wav file you can listen to the message and also be able to download and save the file. 

SUBJECT: New voicemail on your Carleton number

From:   Friedrich Schiller  <5072221759>

Length: 0:08 seconds

Date:   Tuesday, November 10, 2020 at 05:09:05 PM

Details

Article ID: 111461
Created
Wed 7/8/20 8:09 PM
Modified
Mon 7/13/20 6:12 PM