Popular Services
For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.
Request a name change, account extension, or temporary re-activation or deactivation of email.
Request an update, upgrade or installation of St. Olaf software.
Request an increase in Gmail and Google Drive storage.
Request materials, software or other technology from the DiSCO and Cave. This could include requesting use of existing tools or to request new equipment, software or materials be added.
Requests for add-ons and access/ownership changes of calendar, Gmail, groups, and drive (files).
Report scareware, malware, or virus issue on computer.
Connect to WiFi (wireless), request an ethernet port activation. Gamers and esports request network activation.
Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.
Request a new phone, speakerphone, conference call, phone move, enable Sangoma Phone Desktop Client, or telecommunications service order.
Request assistance or report an Information Security issue, including blocked websites.
Reserve or checkout equipment such as laptops and iPads.
Report an issue with a classroom computer, projector, meeting room, or student/lab machine.
Report issues with G Suite: Gmail (email), calendar, drive, drive file stream, groups, 2-step authentication, and forms.
Report issues with eduroam, WiFi (wireless), ethernet, VPN, or the internet.
Request a Zoom Pro license. Ask questions or request assistance on video conferencing (Google Meet, Zoom).
Request a consultation with an IT staff member on technology, hardware, software, teaching and learning.