Popular Services
Requests for add-ons and access/ownership changes of calendar, Gmail, groups, and drive (files).
Request a name change, account extension, or temporary re-activation or deactivation of email.
Connect to WiFi (wireless), request an ethernet port activation. Gamers and esports request network activation.
Request an update, upgrade or installation of St. Olaf software.
For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.
Report an issue with St. Olaf software, including Microsoft Office, Adobe, Windows and MacOS.
Report an issue with a classroom computer, projector, meeting room, or student/lab machine.
Request an increase in Gmail and Google Drive storage.
Report issues with eduroam, WiFi (wireless), ethernet, VPN, or the internet.
Request hardware and software for new employees.
Report incorrect or updated information for the online directory.
Reserve or checkout equipment such as laptops and iPads.
Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.
Report an issue with a network file/folder, Google File Stream, and Google Drive.
Request a new phone, speakerphone, conference call, phone move, enable Sangoma Phone Desktop Client, or telecommunications service order.
Request materials, software or other technology from the DiSCO and Cave. This could include requesting use of existing tools or to request new equipment, software or materials be added.
Request assistance with your Moodle course, including course design and metacourse creation.
Request a consultation with an IT staff member on technology, hardware, software, teaching and learning.
Report issues with G Suite: Gmail (email), calendar, drive, drive file stream, groups, 2-step authentication, and forms.
Recover a file from a local hard drive, St. Olaf network share, or Google Drive.