If you are running Mac OS, and you are installing one of the following printers models for the first time, you will need to install the drivers before adding them to your machines. If you do not install the drivers first, the printer setup will not be successful. If you are installing an additional printer, and the model matches one that you already use, your machine will already have the driver that you need.
Canon C5550 MFD / 6555
If you print to a Canon C5550 MFD, you will need to install the driver via Jamf:
If those drivers do not work, try installing drivers from the manufacturer. Look for the drivers beginning in PS
HP HX55745 / HE40040 / HE60155
If you print to a HP printer, you will need to install the driver from Jamf, as follows:
If those drivers do not work, try installing the driver from the manufacturer: HP Drivers (link opens in a new tab)