Workday is comprised of a whole suite of functions, each of which is maintained and supported by the various administrative offices around campus. For example, expense-related functions are maintained by the Business Office, employment functions are maintained by HR, advising and registration functions are maintained by the Registrar's Office, etc.
Can't Log In?
Please contact the ITS Helpdesk for assistance by opening an Account Issue ticket or 507-222-5999
Other Questions
"How To" Guides (click to show/hide):
Help Aritlces are available in the Help app within Workday (link opens in a new window). Here's how to access them:
- Search: Use the Global Search Box at the top of every Workday page or the Workday Assistant chat function. (Here is our guide on the Workday Assistant Chat Bot.)
- Search for the thing you want to know how to do, and "Articles" will guide you through those functions. Each article also provides contact information in case you're still stuck.
- Example: search for "Purchasing Card" to view articles about reconciling your Carleton purchasing card.
- Browse: Use the Global Navigation Menu (3 bars at the top left the Workday screen when viewed in in a computer browser) and select the Help app (link opens in a new window).
- Browse through guides by topic.
- Example: click into the "Workday Basics" category to view things like managing your email notifications.
Ask a Question (click to show/hide):
If you didn't find what you needed in the Help Articles (see the section above):
People involved in Workday "Workstreams" should use a Workday Request ticket to collaborate with ITS on adjustments to Workday reports, integrations, etc.