Lenovo: Troubleshooting issue where Thunderbolt Firmware update does not install

Several computers seem to be unable to install the Lenovo System Update that is intended to update the "Thunderbolt Firmware." For these computers, the solution is:

  1. Go to the Lenovo Update website (link opens in a new window)
  2. Next to the name n2ita10w.exe Intel Thunderbolt software, download the version for Windows 10 (64 bit)
  3. Once downloaded, open the downloaded file to install the update
  4. Log in with your computer's .\admin username and password
  5. Follow the prompts to setup the Thunderbolt software update
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