Smart Devices on Carleton’s Network
These devices may not function well within large enterprise networks such as Carleton's, and therefore Carleton does not officially support these devices. While not officially supported, these devices can sometimes be made to work by following a similar process to registering game consoles and other devices like them.
Instructions
First you need to obtain the MAC address of the device. The process for finding this is device dependent, but the manufacturer will generally have a support page detailing this process. If the device supports Ethernet and WiFi it will have separate MAC addresses for both, and you only need to find the relevant one for however you want to set up the device (i.e. the WiFi MAC address if you will be using it on WiFi and the Ethernet address if using it with an Ethernet cable). Then you will need to connect it to Carleton Guests.
If you are connecting your device to WiFi, it must be connected to CarletonGuests. These devices cannot be used on the eduroam network, as they don't have the security encryption capabilities required by the network. You must then connect your cell phone or whichever device you are using to control the home device with CarletonGuests as well.
If you are still unable to control and access the smart home device after this setup process, unfortunately there is nothing further that can be done to support the device.
Troubleshooting Connectivity Between Devices
If two connected devices (phone and Chromecast, for instance) are registered on clearpass1.carleton.edu/guest and both are connected to CarletonGuest and you still don’t see the device, make sure that your phone/tablet/laptop does NOT randomize or make private its MAC address for the CarletonGuest network (Google disable private address [device name] or disable randomized mac address [device name] for device-specific instructions).