Troubleshooting: Zoom Error "Host has another meeting in progress"

If one person is the host of overlapping meetings, and if that host joins the first meeting, participants in the second meeting will see the error "Host has another meeting in progress" and will not be able to join the meeting even if this host has the option set to allow participants to join before the host.

Solution Options

If the host will not attend the first meeting at all:

• Ensure that Join Before Host is turned on. Here are Zoom's instructions on enabling that setting (link opens in a new tab).

If the host will attend the first meeting:

• The host must designate one of the participants in the first meeting as the new host. Here are Zoom's instructions on leaving another participant as host (link opens in a new tab). 
• Have another person create the meeting link for the second meeting.

If you are not in concurrent meetings but get this message

• Go to https://carleton.zoom.us/meeting#/upcoming hover over your meetings, and END any meeting that has that option available.

Need Help?

ITS cannot change Zoom's internal behavior. However, we're happy to help you troubleshoot your specific zoom meetings. Please contact the ITS Helpdesk for assistance: go.carleton.edu/helpdesk or 507-222-5999.

We will need to know specifics about the times and dates of the meetings that were impacted, who was the host, and what options above you tried.