Instructions for connecting specific devices can be found here...
It says my device isn't supported:
Your device or OS may be too old to be supported - please check for OS updates to see if that helps, but your device may simply not be able to run the app.
- Linux is not a supported platform. 
Sound isn't playing:
Android devices are not able to stream audio on this system. Please play the audio from your device or use the wired connection instead if it is present in the room.
This is a known limitation listed by the company.
If you are in a room with multiple projectors: Have you chosen the correct projector to "Hear" from at the panel/button box?
Have you checked your sound settings? In the AirMedia app (not your device's settings) check the volume level and make sure it isn't muted.
- On Windows: If you un-mute the system sound (in your system tray), the presentation audio in the AirMedia app will automatically mute. You will need to specifically un-mute the audio in the AirMedia app for it to play through the wireless presentation system again.
- On Mac OS: You will see the wireless presentation device as an AirPlay output under 'Sound' in 'System settings.' Make sure it is chosen and that the volume level is appropriate.
Sound and video aren't playing:
Are you trying to show something from a streaming service (e.g. Netflix, Hulu, etc)?
- Streaming services do not generally allow you to re-stream their content and wireless presentation counts as re-streaming. This may happen with some Youtube items as well.
Also note: in many cases it is illegal to use streaming services in the classroom and other public venues at all, even considering fair use.
Didn't find what you needed? - Submit a classroom issue ticket at https://stolafcarleton.teamdynamix.com/ or call Classroom Support at x5002