No active license
If ITS issued you a license for Adobe products but your application says you do not have a license:
- Open the Creative Cloud application (not one of the other Adobe applications)
- Click on your profile icon and Log Out
- Log In again, selecting the CARLETON COLLEGE (all caps) profile
Your applications should now reflect your Carleton-issued license.
Forgot Password
Your Adobe ID uses your Carleton email address, but the password is not synced to your Carleton password. When you create your account set up a separate password as your Adobe ID.
If you forget your password you will reset it through the Adobe ID website.