Email: Transferring Carleton email to a personal Gmail account

Moving email between accounts is never a straightforward process, not even when moving between Google accounts.

NOTE: This process can take days or even weeks depending on the size of your email account.

Prepare your Personal Account

  1. Check how much storage space your Carleton email account takes.
    • If you scroll down to the very bottom of your inbox it'll say "Using" and then a number of MG (Megabytes) or GB (Gigabytes) 
  2. Check your storage limit on your Personal account and make sure that there is enough space left to accommodate the amount of email stored in your Carleton account.
  3. Purchase additional storage if necessary

Start your Transfer

  1. Go to and log in with your Carleton account
  2. Enter your Personal account information and work through the steps that Google presents for beginning your transfer

Manual Method (if needed)

screenshot of example transfer setupWe recommend that you start with the Google Takeout Transfer method, which is simpler and faster. However, if you run into issues with that tool, here's how to manage your transfer manually.

  1. Create an App Specific Password for your Carleton gmail account
  2. Manually transfer your mail using POP3
    • Carleton Username: your full Carleton email address
    • Carleton Password: use the App-specific password you created in Step 1
    • POP Server:
    • Port: 995
    • Deselect "leave a copy of retrieved message on the server"
    • Select "always use a secure connection (SSL) when retrieving mail"
    • Select "Label incoming messages" with the default label
    • Deselect "archive incoming messages (Skip the inbox)"
  3. Transfer will begin within 5-10 minutes

Note that this method is limited by Google's bandwidth policies and will transfer approximately 38,000 messages per day.

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Article ID: 143858
Mon 6/6/22 8:46 AM
Wed 6/28/23 1:07 PM