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Account Issue
Account Issue
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For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.
Subject
A short description to explain the nature of a ticket.
Description
The full details of a ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Can you access your St. Olaf email?
No
Yes
What is your St. Olaf username?
Alternate email address
With password and account issues, sometimes access to St. Olaf email is not possible. Please provide an alternate email address.
Select if your Account Issue includes the following
Select if your Account Issue includes the following
Cannot login to computer
WordPress Login
Which operating system are you trying to log into?
Please select your operating system
Mac
Windows
Both Mac and Windows
Linux - CS Lab Computer
Operating System Version
Which version operating system are you using e.g. Windows 10, Windows 7, MacOS 10.14, MacOS 10.13, Linux, etc.
Web address (URL) that you cannot login to
Please enter the WordPress web address that you cannot login to.
Attachment
File attachments associated with the ticket.
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Other Fields
Your name
Your first name
Your last name
Your email address
Your phone number
Verification Code